Subaru of North Tampa - Service Center

Jake is always prompt, courteous, and detail oriented. I was out at lunch while car was in service. The text notification method and video was so helpful. When I arrived the car was being washed and wa I was out at lunch while car was in service. The text notification method and video was so helpful. When I arrived the car was being washed and was brought to me in a timely manner. I am a satisfied customer. More

Danielle was amazing! She really worked to optimize & prioritize the necessary fixes required for our Outback while staying within our family's current budget. Truly She really worked to optimize & prioritize the necessary fixes required for our Outback while staying within our family's current budget. Truly refreshing to have someone genuinely care about the customer's needs. Danielle is a great illustration that employees are a company's greatest asset. Thank you for the stellar service. More

Jay provides personal customer service. My Subie was serviced thoroughly. Tire pressures were checked and corrected. I appreciate the rental car so I can get back to work while my car is se My Subie was serviced thoroughly. Tire pressures were checked and corrected. I appreciate the rental car so I can get back to work while my car is serviced. More

Andy and Jake always go above and beyond. They were able to get me a loaner for my 40 mile commute and helped me work with Subaru to get my AC nice and cold again. Fortunately, they had the They were able to get me a loaner for my 40 mile commute and helped me work with Subaru to get my AC nice and cold again. Fortunately, they had the parts in stock and I was back racking up the miles on my vehicle again! More

Made appointment on internet, never got a confirmation email. called and double checked that the recall part was in stock for my 2018 Subaru Forester. they said yes, I get there 4 days later and 30 minute email. called and double checked that the recall part was in stock for my 2018 Subaru Forester. they said yes, I get there 4 days later and 30 minutes after that they tell me they don't have the part and I would have to come back, I was also having the tires rotated and balanced at the same time. that was completed and TOOK 2 HOURS, which is crazy to me. I came back the next week and after 10 minutes the come and tell me that they want $98 to remove my bull guard on the front of my car to replace the Condenser as part of the recall... I stare at the tech and say "you want $98 to remove 4 - 7/8" bolts because that's all the holds the bull/cattle guard on... after some silence I said "give me two wrenches and I will take it off, or better yet I will go home take it off and they go to another dealership for the recall." After the Tech talked with there manager they decided to "cover" this removal cost. However after they are done and I get my car back I see no marks on the bolts to remove the bumper, (these are black spay painted bolts where paint would have come off easily which sockets or wrenches) no missing paint. so I wonder if they even removed it at all. I guess they were just seeing if I was a dolt and they could make money off me... More

2 hours for oil change, I did not ask for multi point inspection, no reminder sticker placed in windshield, claimed they’d never seen the car before inspection, no reminder sticker placed in windshield, claimed they’d never seen the car before More

I always enjoy having my car serviced here. These guys are knowledgeable, kind and good communicators. These guys are knowledgeable, kind and good communicators. More

Their service department always takes good care of my car. Jake is a great service advisor. car. Jake is a great service advisor. More

Zoie was a real delight! She was so accomidating and made me feel my car was very special, she continually updated me as to the progress of the service. Just terrific!! Thank She was so accomidating and made me feel my car was very special, she continually updated me as to the progress of the service. Just terrific!! Thanks More

The dealership was able to fit me in according to my schedule, and after giving my sumation of what was occurring with the car, they did a professional job at diagnosing the problem and gave me a choice schedule, and after giving my sumation of what was occurring with the car, they did a professional job at diagnosing the problem and gave me a choice of options to not only fix what needed to be done, but also listed several other things that I chose to address at another time, and they were very accommodating to the way I chose to deal with the situation. More