Subaru of Naples - Service Center

Nice waiting area with incredible peanut butter cookies. Other snacks also available Updated frequently via text. Other snacks also available Updated frequently via text. More

I have never been my more upset with this representative Joseph Rondinrlli. I expected a message with the status of my car. This guy left work early and failed to let us know what was wrong with my car. I l Joseph Rondinrlli. I expected a message with the status of my car. This guy left work early and failed to let us know what was wrong with my car. I left numerous messages and no response. He messaged me numerous times to apologize to the point I have had enough. I will only deal with Johnny Ortiz from now on. Hi Marabeth, I wanted to apologize to you and your husband for not getting back to you yesterday afternoon. I did not have an update prior to leaving for my dentist appointment. I was planning on coming back and following up however, the work I had to have done took much longer than I expected. My sincere apologies. -- JOSEPH RONDINELLI Hi! This is your advisor JOSEPH at DeVoe Buick GMC & Subaru. Thanks again for doing business with us. Holler if you have any questions at all! More

Good customer care ! Easy to reach out and schedule an appointment for service. Last week, I got oil changed and tire rotation. However, air cap of the tire is missi Easy to reach out and schedule an appointment for service. Last week, I got oil changed and tire rotation. However, air cap of the tire is missing. The same thing Happened during last oil change too. I wish they will pay attention. More

Greata followup from service advisor(Joseph). Unfortunately, I had to return a second time to fix the problem that appeared after the first service for the tire Unfortunately, I had to return a second time to fix the problem that appeared after the first service for the tire More

I have always had a good experience with the dealership. In the past we were able to get our car washed anytime but that stopped. It would be great if that was resumed. In the past we were able to get our car washed anytime but that stopped. It would be great if that was resumed. More

John at the service desk was wonderful! Very professional and knowledgeable. I was very pleased with the speed of service. Patricia Petkovski Very professional and knowledgeable. I was very pleased with the speed of service. Patricia Petkovski More

I always have a great experience at Naples Subaru. They keep me informed about progress and they don’t try to upsale me. I live in Ft. Myers and could go to the dealer ip here which is much closer but They keep me informed about progress and they don’t try to upsale me. I live in Ft. Myers and could go to the dealer ip here which is much closer but I get far better service in Naples. My wife takes her Subaru to Fort Myers and hates every minute of it. Keep up the good work. More

Service, as always, was friendly, prompt, accurate and professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! More

I’m always greeted with a smile. Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anythin Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anything extra. The waiting area is clean, comfortable and has plenty of beverages and snacks. More

Johnny is fabulous! Always a good experience. I have found the service department to b very efficient and helpful. Always a good experience. I have found the service department to b very efficient and helpful. More