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Subaru of Naples - Service Center

Naples, FL

4.5
374 Reviews
Call Service Center (239) 649-1400

374 Reviews of Subaru of Naples - Service Center

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May 18, 2025

I am a loyal, exclusive, customer because I always receive benchmark-level , laser-focused service. Every manager, technician, and representative of whom I have been in contact, always keeps me inform More

by kjeast13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder and Gary Henderson both of whom receive 5 stars because I am unable to use ten.
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May 19, 2025 -

Subaru of Naples responded

Hi, We truly appreciate your loyalty and kind words. It’s great to hear that our entire team consistently keeps you informed and delivers the high-quality service you expect. We’re committed to continuing this level of care for you every time you visit.

May 18, 2025

This is a friendly, honest and professional dealership. No nonsense. The sales staff is extremely knowledgeable. More

by DSPERO108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Subaru of Naples responded

Hello, Thank you for your kind words! We’re proud to offer a friendly, honest, and professional experience with knowledgeable sales staff. We look forward to serving you again at Subaru of Naples!

May 18, 2025

I really liked the shuttle service… very friendly guys. The GMC service contact was also great. More

by Newm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 19, 2025 -

Subaru of Naples responded

Hello, We’re glad to hear you enjoyed our shuttle service and found our team friendly. It’s great to know the GMC service contact also made a positive impression. Thanks for sharing your experience!

May 18, 2025

The service was completed timely. My service technician, Chris, should not be in customer service. More

by r.mayer1955
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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May 19, 2025 -

Subaru of Naples responded

Hello, We’re glad your service was completed on time, but sorry to hear you were disappointed with Chris’s customer service. We take feedback seriously and will work to improve. Thank you for sharing your experience.

May 18, 2025

Couldn’t address one issue with cruise control seeing vehicles that weren’t there I’ll find out on my next trip if problem has been solved . More

by hardi139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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May 20, 2025 -

Subaru of Naples responded

Hi, thank you for your feedback and for allowing us to look into the cruise control issue. We’re sorry to hear about the trouble you experienced, and we appreciate your patience. Please don’t hesitate to reach out to us directly if you have any further concerns or to schedule another visit. We’re here to help and hope to make your next experience a five-star one!

May 17, 2025

Good lounge, good service and advice from Chris. Comfortable experience. Nice wash job., as well. More

by WGPDC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
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May 20, 2025 -

Subaru of Naples responded

Hi, Thank you for your feedback! We’re glad you enjoyed the lounge, received great service and advice from Chris, and had a comfortable experience. It’s also great to hear you appreciated the wash job. We look forward to serving you again at DeVoe Buick GMC!

May 17, 2025

Always friendly and knowledgeable. I might be able to get some services cheaper elsewhere, but I trust them to take the best care of my car. More

by hoosier5586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny in Service
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May 19, 2025 -

Subaru of Naples responded

Thank you for trusting DeVoe Buick GMC with your car! We're glad our friendly and knowledgeable team gives you confidence in the care we provide. We appreciate your loyalty!

May 17, 2025

Fabulous, courteous service folks and a comfortable lounge in which to wait. Plenty of snacks and coffee, water, too. More

by yesnia11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Subaru of Naples responded

Hi, We’re happy to hear you enjoyed our friendly service and comfortable waiting area. Thanks for choosing DeVoe Buick GMC!

May 17, 2025

Very helpful every visit, they tried to sort out problems on the spot which was helpful. More

by MICHAELP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John ortiz
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May 19, 2025 -

Subaru of Naples responded

Hi Michael, Thanks for your feedback! We’re glad our team could help and address issues promptly during your visits. We appreciate your continued trust in Subaru of Naples.

May 19, 2025 -

Subaru of Naples responded

Thanks for the feedback, Michael! We're happy to hear our team at DeVoe Buick GMC is consistently helpful and works to resolve issues quickly. We appreciate your loyalty!

May 17, 2025

Always have received very good and accurate service from Service Manager Dave. I have been a DeVoe customer for the past 25 + years, purchasing my SUV’s and my wife’s Grand Am’s and now her Buick’s More

by GJERELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, service mgr.
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May 19, 2025 -

Subaru of Naples responded

Thank you for your continued loyalty over the past 25+ years! We're grateful for your trust in DeVoe Buick GMC and glad to hear Dave continues to provide you with the dependable service you’ve come to expect.

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