Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Subaru of Naples - Service Center

Naples, FL

4.5
352 Reviews
Call Service Center (239) 649-1400

352 Reviews of Subaru of Naples - Service Center

Sort by
May 20, 2025

Routine maintenance done well It included a new battery replacing the original five year old battery More

by ARTHURTHEQ
Recommend Dealer
Yes
Report | Print
May 21, 2025 -

Subaru of Naples responded

Thank you, Arthur! We’re glad your maintenance and battery replacement were done promptly and that you found our waiting area comfortable. We appreciate your feedback!

May 20, 2025

Awesome dealership and employees! Very fair and professional. Easy to work with. Very accommodating Highly recommend this dealership. More

by JONBAILEYSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Subaru of Naples responded

Thank you, Jon! We’re thrilled to hear you found our dealership and team fair, professional, and accommodating. We truly appreciate your recommendation and look forward to serving you again at Subaru of Naples!

May 20, 2025

Routine maintenance and battery replacement done in a timely manner. Well maintained and comfortable customer waiting area. More

by ARTHURTHEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No dealings with sales
Report | Print
May 21, 2025 -

Subaru of Naples responded

Thank you, Arthur! We’re glad your maintenance and battery replacement were done promptly and that you found our waiting area comfortable. We appreciate your feedback!

May 20, 2025

Professional dealership. Service department always goes above and beyond. Professional, fair and efficient team. Highly recommend this location. More

by JONBAILEYSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny in service is the best!
Report | Print
May 21, 2025 -

Subaru of Naples responded

Thank you, Jon! We’re happy to hear our service team consistently delivers professional and fair service. Your recommendation is truly appreciated!

May 20, 2025

Appointment was for 10:00. They were ready for me. I was in and out in an hour. Washed and vacuumed the car as a courtesy. More

by JOHNNIESUE6
Recommend Dealer
Yes
Employees Worked With
David Strauss
Report | Print
May 21, 2025 -

Subaru of Naples responded

Thank you, Johnnie! We’re happy to hear your appointment was on time and quick, and that you enjoyed the complimentary wash and vacuum. We appreciate you choosing us!

May 19, 2025

Service was prompt, straight forward. Unfortunately no car was service included Service advisor was efficient, polite More

by Llamp1
Recommend Dealer
Yes
Report | Print
May 20, 2025 -

Subaru of Naples responded

Thank you for your feedback. We’re happy to hear the service was prompt and that our advisor was polite and efficient. We’ll do our best to make sure your next visit fully meets your expectations.

May 23, 2025 -

Subaru of Naples responded

Thank you for your feedback! We’re glad to hear the service was prompt and that our service advisor was polite and efficient. We appreciate your honesty and hope to provide an even better experience for you next time.

May 18, 2025

I really liked the shuttle service… very friendly guys. The GMC service contact was also great. More

by Newm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 19, 2025 -

Subaru of Naples responded

Hello, We’re glad to hear you enjoyed our shuttle service and found our team friendly. It’s great to know the GMC service contact also made a positive impression. Thanks for sharing your experience!

May 18, 2025

My advisor Matthew was professional in his mannerisms and personable. He made me feel comfortable and explained what they were doing to my Crosstrek and what would be needed in the near future. I will use More

by johnsanna455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service Dept.
Report | Print
May 19, 2025 -

Subaru of Naples responded

Hello John, Thank you for sharing your experience! We’re happy to hear Matthew made you feel comfortable and kept you well informed about your Crosstrek. We look forward to serving you again at Subaru of Naples!

May 18, 2025

The service was completed timely. My service technician, Chris, should not be in customer service. More

by r.mayer1955
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Report | Print
May 19, 2025 -

Subaru of Naples responded

Hello, We’re glad your service was completed on time, but sorry to hear you were disappointed with Chris’s customer service. We take feedback seriously and will work to improve. Thank you for sharing your experience.

May 18, 2025

Matt Bowling was my service consultant. He was personable and professional. Top qualities when being the forward face of the business. The work was completed in a timely manner and to my sa More

by CHARLESTRIBBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
May 19, 2025 -

Subaru of Naples responded

Hello Charles, Thank you for recognizing Matt Bowling’s professionalism and personable service. We’re glad your work was completed timely and to your satisfaction. We appreciate your recommendation and look forward to earning the trust of more Naples residents!

1
2
3
4
...
36