Subaru of Naples - Service Center

Johnny was very helpful, explained everything and did not rush me. He is a valuable asset at Subaru. rush me. He is a valuable asset at Subaru. More

I have been dealing with Larry Carsi since I purchased my Outback in 2017, Larry is someone I have grown to like and trust, he is a credit to your your dealership! Outback in 2017, Larry is someone I have grown to like and trust, he is a credit to your your dealership! More

Larry does a great job but the technician left some nuts unscrewed and a xxxxxxx tool on top of the motor of my car. The technicians should pay more attention to what they are doing and the details. unscrewed and a xxxxxxx tool on top of the motor of my car. The technicians should pay more attention to what they are doing and the details. More

Larry Corsi and his service team are amazing! They take excellent care of my Subaru. When I met Larry I told him it was his job to keep my OUTBACK in excellent rode worthy condition. It was my j They take excellent care of my Subaru. When I met Larry I told him it was his job to keep my OUTBACK in excellent rode worthy condition. It was my job to drive my beloved OUTBACK! My 2019 is my second OUTBACK. I gave my 2003 Outback to my son- in- law, which by the way is still running perfectly. The OUTBACK is an amazing vehicle but so are the service teams. My OUTBACKS have never been serviced by anyone but an SUBARU dealership! Thank you for the excellent service, Larry! And thanks to your team! More

Very nice customer service. Immaculate dealership and answered all of my questions.Johnny and everyone very helpful. Immaculate dealership and answered all of my questions.Johnny and everyone very helpful. More

Service department needs an overhaul. Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refu Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refused to test the vacuum pump settings were calibrated correctly, because if they weren’t then the new ABS and Trailer Brake module and additional sensor they installed wouldn’t have been needed. A prior experience bought 4 new tires, only 3 were installed and was missing 2 lug nuts. The service manager Victor doesn’t have the capacity to resolve issues and the technicians can’t deliver a solution if the computer can’t identify the problem. Highly dangerous service and wouldn’t recommend to anyone! More

Bad noise while driving. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. More

I used the express service and was taken in as soon as the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting a the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting at the service door. More

Engine light and several others came on. Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrive Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrived. A loaner car was provided and the car was ready in the early morning the following Monday, as promised. Friendly, courteous, knowledgeable and professional staff! More

Always professional, Larry and the tech team get the job done! Best dealership in SWFL! done! Best dealership in SWFL! More