259 Reviews of Subaru of Naples - Service Center
Expediency and great repair of my truck When the service rep found out I needed my truck repaired immediately he expedited it. I was out the door in a couple of hours and sooner than promis When the service rep found out I needed my truck repaired immediately he expedited it. I was out the door in a couple of hours and sooner than promised. It was repaired correctly and I resumed my long trip without incident. Many thanks to the Devoe service team. I definitely will continue to use Devoe GMC service. More
This was a great experience for me. Oil Change, tire rotation, service on my leased Buick was a great experience for me. This is the reason I leased for ,to maintain the performance of Oil Change, tire rotation, service on my leased Buick was a great experience for me. This is the reason I leased for ,to maintain the performance of my vehicle[Security] More
Rate and Review The service is efficient. The waiting area offers TV and coffee and good cookies. I would buy another car at De Vie when the time comes. The service is efficient. The waiting area offers TV and coffee and good cookies. I would buy another car at De Vie when the time comes. More
Excellent Buick Service I'm from out of state and needed service on my Buick Enclave which I bought in Mich., Sergio was the young man that waited on me and he couldn't have I'm from out of state and needed service on my Buick Enclave which I bought in Mich., Sergio was the young man that waited on me and he couldn't have been more pleasant, the other service writers and porters were also very nice. I'll be back for service, and maybe buy a car next time. Keep up the great work, with your great people. Joseph More
Great Customer Service! Ask for Susan in Customer Service, she is fantastic! I have been here several times but have never been taken care of so well! She introduced hersel Ask for Susan in Customer Service, she is fantastic! I have been here several times but have never been taken care of so well! She introduced herself immediately, assisted me with a few concerns as well as routine maintenance. Turned out I needed a new tire a used my tire warranty for the first time, she handled all of it. She made me feel like the only customer there! More
Excellent customer service and troubleshooting! Larry insisted that they troubleshoot the problems with our Forester and things are working wonderfully. They found the slow leak in the AC and solv Larry insisted that they troubleshoot the problems with our Forester and things are working wonderfully. They found the slow leak in the AC and solved a problem with the computer panel lights. I'm always pleased with the service and hospitality at DeVoe Buick GMC and Subaru of Naples. More
Better and Better Each Time From the time I bought the car, Greg and Tommy were wonderful. They really cared that I was 100%with my decision. Bringing it in for service is even From the time I bought the car, Greg and Tommy were wonderful. They really cared that I was 100%with my decision. Bringing it in for service is even better as well. Larry in Service is so personable. I actually enjoy going to Subaru for my service appointments and seeing the staff. More
5th repair attempt still not fixed. The truck now has 20,000 miles on it. 5 times to repair engine whine. First time was 5000 miles. Last time the FSE from GM drove down and road tested The truck now has 20,000 miles on it. 5 times to repair engine whine. First time was 5000 miles. Last time the FSE from GM drove down and road tested the vehicle and instructed dealer to replace transmission front pump. 12 days later the vehicle was returned to me with no offers to road test vehicle for verification the repair was successful, as I suspected it was not. Waiting now for a resolution GM. Not what I would call a good place to get your service needs done. More
A/c Service vehicle need a new a/c compressor, was given a loaner while part was ordered and installed. took 2 days and was called as soon as vehicle was ready. vehicle need a new a/c compressor, was given a loaner while part was ordered and installed. took 2 days and was called as soon as vehicle was ready. George in service was very attentive. I have been back for routine maintenance and service has always been courteous and done within time frame given. More
Go the extra mile As a New Enclave owner my first service was very well done. If I may make a suggestion for owners under your maintenance plan, and receiving service As a New Enclave owner my first service was very well done. If I may make a suggestion for owners under your maintenance plan, and receiving service from your Dealership to receive a car wash after service would be walking that extra mile into the future for customer appreciation. More