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Subaru of Naples - Service Center

Naples, FL

4.6
388 Reviews

388 Reviews of Subaru of Naples - Service Center

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April 04, 2025

I am not unhappy with the actual service center, however when i called to make my appointment i was told the total price would be $$$ and then when i checked in for my appointment i was told the price which More

by poolman3002003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Straus
Apr 15, 2025 -

Subaru of Naples responded

Hi, thank you for bringing this to our attention. We’re sorry for the miscommunication regarding the pricing and completely understand your frustration. If you'd be willing, please reach out to our team so we can look into this further and help make things right. Your experience matters to us at DeVoe Buick GMC.

April 04, 2025

Good service. The 15 word minimum is a big pain for the reviewer. Not good. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 08, 2025 -

Subaru of Naples responded

Hi, thank you for the kind words! We're glad you had a good experience with us.

April 03, 2025

On time fix the problem and my car was clean and washed see you next time More

by raltman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 08, 2025 -

Subaru of Naples responded

Hi there, thank you for the great feedback! We're glad everything was handled on time, your issue was resolved, and your car came back clean and washed. We look forward to helping you again at DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Hello, Thank you for your feedback! We're glad to hear that we were able to fix the problem on time and that your car was returned clean and washed. We look forward to seeing you again next time!

April 03, 2025

Could not have been better. Luke was very professional and made sure everything was taken care of. Including getting someone the help with some technology training. More

by MIKE@NAPLESCONCRETE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 08, 2025 -

Subaru of Naples responded

Hello Mike, thank you for your feedback! We're glad to hear that Luke provided excellent service and ensured everything was taken care of, including the extra support with technology training. We appreciate your kind words!

Apr 08, 2025 -

Subaru of Naples responded

Hello Mike, Thank you for your great feedback! We're so glad to hear that Luke provided you with such a professional and thorough experience. We truly appreciate your kind words and look forward to assisting you again in the future!

April 03, 2025

All good as usual. Chris makes it easy. Too many words needed for this review. More

by CSANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Synder
Apr 08, 2025 -

Subaru of Naples responded

Hello, thank you for your feedback! We're happy to hear that Chris continues to make your experience easy and positive. We appreciate your continued trust in DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Hello, Thank you for your feedback! We're happy to hear that everything went smoothly and that Chris made the process easy for you. We appreciate your continued trust in us and look forward to serving you again soon!

April 03, 2025

Very courteous and professional. They explain everything that is going on with my vehicle. Nice job. More

by gaspartich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 08, 2025 -

Subaru of Naples responded

Hello, thank you for your kind words! We're pleased to hear that you had a positive experience and that our team was able to provide clear and professional service. We appreciate your feedback and look forward to assisting you again in the future!

Apr 08, 2025 -

Subaru of Naples responded

Thank you for your feedback! We’re happy to hear you found us courteous and professional, and that we explained everything about your vehicle clearly. It’s great to know we did a nice job—looking forward to helping you again!

April 03, 2025

I was very pleased with the work done on my Buick lacrosse. Keep up the good work, More

by dandilou.mantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember is name.
Apr 08, 2025 -

Subaru of Naples responded

Thank you for your kind words! We're so glad to hear you're pleased with the work done on your Buick LaCrosse. We truly appreciate your feedback and will continue to provide excellent service. Thank you for choosing DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Thank you for the positive feedback! We’re glad to hear you were pleased with the work done on your Buick LaCrosse. Our team appreciates the encouragement and will definitely keep up the good work for you and all our customers!

April 03, 2025

It is very hard to find a dealership that goes above and beyond like Deveo does! More

by DJACKSON.DJ247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Straus
Apr 08, 2025 -

Subaru of Naples responded

Hello, thank you for your kind words! We’re thrilled to hear that DeVoe Buick GMC has gone above and beyond for you. We truly value your business and look forward to continuing to serve you in the future!

Apr 08, 2025 -

Subaru of Naples responded

Hello, Thank you for your kind words! We're thrilled to hear that your experience with DeVoe Buick GMC exceeded your expectations. We appreciate your support and look forward to assisting you again!

April 02, 2025

Good service. Time est. was accurate. Wish they would have told me that they had an inside waiting room. I sat outside for an hour. More

by dickjfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Apr 03, 2025 -

Subaru of Naples responded

Hi, thank you for your feedback on your service at DeVoe Buick GMC. We're glad the estimated time was accurate but regret that you weren’t informed about the indoor waiting area. We appreciate you bringing this to our attention and will work on better communication. Hope to serve you again!

April 02, 2025

Made appointment on line in advance. Service advisor was quick and helpful- also informed me that it was his last day there. I chose to wait for my car in lounge. Lounge is rather sma More

by SHEBOYD7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew B
Apr 03, 2025 -

Subaru of Naples responded

Hi, thank you for sharing your detailed experience at DeVoe Buick GMC. We're glad to hear that your service advisor was helpful and that you appreciated the video update on your vehicle’s inspection. It’s great to know that our team kept the waiting area clean and well-stocked. We look forward to assisting you again at your next service!

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