Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Subaru of Naples - Service Center

Naples, FL

4.6
390 Reviews
Call Service Center (239) 649-1400

390 Reviews of Subaru of Naples - Service Center

Sort by
April 11, 2025

John was most professional and friendly. He explained my extended insurance coverage and told me exactly what the cost would be. More

by EPEDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience! We're so glad to hear that John was able to assist you with professionalism and friendliness. We strive to ensure all our customers are fully informed and comfortable with their options, and it's great to know that John met those expectations. We appreciate your feedback!

April 11, 2025

Not know what to say. Your group does a good job, but I do miss Larry. More

by KTC1111
Recommend Dealer
Yes
Employees Worked With
Joe then Matt
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hello, Thank you for the kind words. We truly appreciate your loyalty and support. Larry is certainly missed by all, but we’re grateful to continue serving you with the same level of care you’ve come to expect.

April 11, 2025

The actual service at the dealership was good. Biggest problem I had was that after making my appointment, I received a text and 2 separate emails asking me to confirm that I was going to show up More

by AJMULHERN
Service Time
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Subaru of Naples responded

Hi, Thank you for your feedback and for bringing this to our attention. We're glad to hear the service itself met your expectations, but we understand how frustrating the repeated confirmation requests must have been. We’ll be looking into our communication process to help avoid this kind of inconvenience in the future. Your input is truly appreciated.

April 10, 2025

I am always pleased with my service there. Gary is the best! Always professional and explains things very well More

by aramis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hi, and thank you for the great feedback! We're happy to hear that Gary continues to provide professional and clear service during your visits. We truly appreciate your loyalty to DeVoe Buick GMC!

April 10, 2025

First time using the service at Devoe - Great service - will be back for my next service for sure! More

by MJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hi, thank you for your kind words! We're thrilled to hear that your first experience with DeVoe Buick GMC was a great one. We look forward to seeing you again for your next service!

April 10, 2025

I have been going to Devoe for 11 years because of the great service my Buick receives with each visit. .Gary takes care to listen to me and follows through with my requests. More

by roxiegal7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service visits
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hi, Thank you for choosing DeVoe for the past 11 years. We’re glad to hear that Gary continues to provide the attentive and reliable service you’ve come to count on. Your loyalty means a lot to us!

April 10, 2025

Everything and everybody wre great the price gorcthe service seemed high but what else is new More

by Hud32700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schultz in service
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hi, thank you for your feedback! We're glad to hear that your experience with our team was great. We understand that pricing can sometimes be a concern, and we always aim to provide the best value along with excellent service. We appreciate your understanding and hope to assist you again soon!

April 10, 2025

Took nearly two hours and I had an appointment. The TPS monitor Deere not updated the last tire rotation, we’ll see if it was this time. More

by rwiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in sales
Report | Print
Apr 11, 2025 -

Subaru of Naples responded

Hi, thank you for sharing your feedback. We apologize for the wait time and for any inconvenience regarding the TPS monitor. We appreciate your patience and hope to provide a smoother experience next time.

April 09, 2025

I made an appointment for an oil change. It took over an hour and a half. They DID not clear out my screen showing that I needed to get an oil change. The only advantage was this was my firs More

by WM12324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Apr 10, 2025 -

Subaru of Naples responded

Thank you for your feedback. We apologize for the extended wait and the issue with your screen. We're glad your first oil change was free and will work to improve for your next visit. We appreciate your business at DeVoe Buick GMC.

April 09, 2025

Very pleased with the service provided. I just wish the location was closer to me. More

by lkiekover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Subaru of Naples responded

Thank you for your feedback! We're so glad to hear you were pleased with the service at DeVoe Buick GMC. We understand the distance can be a challenge, and we truly appreciate you making the trip to see us. We hope to assist you again in the future!

1
...
20
21
22
...
39