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Subaru of Naples - Service Center

Naples, FL

4.6
399 Reviews
Call Service Center (239) 649-1400

400 Reviews of Subaru of Naples - Service Center

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June 09, 2025

I enjoy working with Johnny - I trust what he tells me, he is always pleasant, and he makes the process as painless as possible. The repairs I’ve had done are always reliable. More

by ALLEYCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny - service
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Jun 10, 2025 -

Subaru of Naples responded

Thank you so much for the awesome feedback! We're thrilled to hear Johnny continues to earn your trust and make the process smooth and stress-free. Knowing the repairs have been reliable is exactly what we love to hear. We truly appreciate your continued support!

June 09, 2025

Dave at GMC IS GREAT! Thank you so much for all your help with my vehicle! More

by kudut91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Strauss
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Jun 10, 2025 -

Subaru of Naples responded

Thank you for the kind words! We’re so glad Dave was able to help and made your experience a great one. We’ll be sure to pass along your thanks, he’ll appreciate it!

June 08, 2025

It was great and they completed the work I needed done. I don’t have anything else to say More

by KEGRANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 09, 2025 -

Subaru of Naples responded

Thank you for the review! We’re glad to hear everything was completed just as you needed. If there’s ever anything more we can assist with, don’t hesitate to reach out!

June 08, 2025

Gary Harrison is awesome! A true value to your service department! He is always very helpful and knowledgeable every time my vehicle is in for service. More

by ANTHONY@SKYCOASTAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
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Jun 09, 2025 -

Subaru of Naples responded

Thank you so much, Anthony! We’re thrilled to hear how much you appreciate Gary’s support. We’ll be sure to share your kind words with him, and we look forward to seeing you again next time your vehicle needs service!

June 08, 2025

Always polite, on time, communicate well, facility is spotless and waiting area has a welcoming atmosphere. More

by VIRGINIASCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 09, 2025 -

Subaru of Naples responded

Thank you, Virginia! We truly appreciate your kind words. It’s wonderful to hear that our team’s professionalism, timeliness, and clean, comfortable environment stood out to you. We look forward to welcoming you back next time!

June 08, 2025

Friendly people Professional attitudes Clean customer lounge Car always returned in a timely manner Very polite personnel More

by artnan1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Jun 09, 2025 -

Subaru of Naples responded

Thank you for the thoughtful review! It’s great to hear our team’s professionalism and courtesy stood out, and that the clean lounge and timely service made your visit comfortable. We truly appreciate you taking the time to share this!

June 08, 2025

Friendly staff, cleanliness, quick service, easy to make appointment,Gary Harrison is a great Consultant More

by CATHYBROWN926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
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Jun 09, 2025 -

Subaru of Naples responded

Thank you, Cathy! We’re so glad to hear you had a smooth and positive experience, from the friendly staff and clean facility to the quick service and easy scheduling. Gary will be thrilled to know his efforts made a difference. We appreciate your feedback!

June 07, 2025

Service was professional, complete and courteous. Maintenance and upgrades were fully executed and I was provided with a detailed explanation. More

by VMD72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for the thoughtful review! We're so pleased to hear that everything was handled professionally and thoroughly, and that our team took the time to walk you through the details. We’re always here when you need us!

June 07, 2025

I had a great experience getting my car tuned up and a couple of tires Matt is a good communicator More

by Rockpete55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bowling
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're glad to hear your visit went smoothly and that Matt kept you well-informed throughout the process. We appreciate you choosing us and hope to see you again for your next service!

June 07, 2025

I didn't need an appointment for my issue. Very friendly staff and quick service. More

by CATLAMB260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH RONDINELLI
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We’re happy to hear our team was friendly and able to take care of your issue quickly without an appointment. We appreciate your kind words and look forward to helping you again anytime!

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