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Subaru of Naples - Service Center

Naples, FL

4.6
393 Reviews
Call Service Center (239) 649-1400

393 Reviews of Subaru of Naples - Service Center

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April 20, 2025

Always great customer service! Very honest and reliable and friendly. Easy to work with team More

by JONBAILEYSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Subaru of Naples responded

Hi Jon, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team. We take pride in offering honest, reliable, and friendly service, and it's great to know that it shows. We appreciate your continued trust and look forward to assisting you again!

April 20, 2025

Mathew was friendly and extremely helpful! I appreciate his offer to have the dealer drive me home very much! More

by EPSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Apr 20, 2025 -

Subaru of Naples responded

Hi, Thank you for your kind words! We're so glad to hear that Mathew provided friendly and helpful service during your visit. It's great that he went the extra mile to offer you a ride home! We truly appreciate your feedback and look forward to assisting you again in the future.

April 20, 2025

Very clean and efficient dealership. Scotty was very easy to work with. The process went very quickly More

by erin.decooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Subaru of Naples responded

Hi Erin, Thank you for sharing your experience! We're pleased to hear that you found Subaru of Naples to be clean and efficient, and that Scotty made your visit a smooth one. We strive to make every process as quick and easy as possible, and it's great to know we succeeded with you. We look forward to serving you again!

April 20, 2025

Even the marketing co can’t get it right. I went to Devoe Buick and it was HORRIBLE. Service Manager is condescending and patronizing and Completely mean. I hate this place More

by 17TABOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in Service
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Apr 22, 2025 -

Subaru of Naples responded

Hi, We're truly sorry to hear about your negative experience at DeVoe Buick, and we sincerely appreciate you sharing your feedback. At Subaru of Naples, we strive to provide exceptional service, and it’s disappointing to hear that you had a less than pleasant experience. If there's anything we can do to assist you moving forward or if you’d like to discuss further, please feel free to reach out. We're here to help and make your experience a positive one.

April 19, 2025

The service was excellent, professional, very friendly, I am very satisfied with Subaru. Thank you More

by DIGNAMARIA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team. We take pride in providing professional and friendly service, and we're so glad you're satisfied with Subaru. We truly appreciate your feedback and look forward to serving you again!

April 19, 2025

Returned for "first service" and wheel recall. Elected to wait. The waiting room was clean with available coffee etc. Pleasant experience. Staff were helpful and efficient. More

by fred.ball
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service
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Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience with us! We're glad to hear that your visit for the first service and wheel recall went smoothly. It’s great to know you were comfortable in our clean waiting area and that our staff provided helpful and efficient service. We appreciate your feedback and look forward to serving you again!

April 19, 2025

Everything was excellent. This is the second attempt at writing because this page timed out on me. More

by TPRISBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
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Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for your feedback! We’re so glad to hear everything was excellent during your visit. We look forward to serving you again in the future!

April 19, 2025

I came in with a dead battery and needed a rush job because I have a lead volunteer job at a Catholic church where Thursday night in preparing for the Lords supper is one of the biggest Holy holidays o More

by MISSKKSMILE
Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you so much for your kind words! We’re so glad Matthew and Johnnie could help get you back on the road quickly, especially given the importance of your volunteer work. We truly appreciate you recognizing their efforts. We’re grateful for your trust in Subaru of Naples, and we look forward to serving you again in the future!

April 19, 2025

Great service and felt like the team wanted to treat us with respect. Found effective solutions for all our issues More

by tgrissen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any sales
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Apr 19, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're glad you felt respected and well taken care of by our team. It's great to hear we could find effective solutions for your concerns. We appreciate you choosing Subaru of Naples!

April 19, 2025

It was the most pleasant experience of purchasing a new vehicle making this the 39th vehicle I have owned in a lifetime. More

by MARTOO69
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack DeVoe
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Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing such wonderful feedback! We're thrilled to hear that your experience with us was the most pleasant out of the 39 vehicles you've owned. It means a lot to us that we could make your purchase experience memorable. We truly appreciate your trust in Subaru of Naples and look forward to assisting you again in the future!

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