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Subaru of Naples - Service Center

Naples, FL

4.6
388 Reviews
Call Service Center (239) 649-1400

388 Reviews of Subaru of Naples - Service Center

Sort by
April 27, 2025

Efficient, accommodating, and reliable for excellent work. I drive 45 minutes to go to this dealership because of their excellent service department More

by lrcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your wonderful feedback. We're so glad to hear that our service department’s efficiency, reliability, and accommodating nature keep you coming back, even from 45 minutes away. We truly appreciate your trust in DeVoe Buick GMC!

April 27, 2025

John was knowledgeable, pleasant, courteous, helpful & kind. It was very clean & snacks were good. More

by CYNTHIASALTUS
Recommend Dealer
Yes
Employees Worked With
John
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your kind words. We're happy to hear that John provided knowledgeable, pleasant, and helpful service, and that you enjoyed the clean environment and snacks. We appreciate your feedback and look forward to serving you again at DeVoe Buick GMC!

April 27, 2025

I will review only after receiving answers sent to the dealership at their invitation in another request More

by FITCHONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 30, 2025 -

Subaru of Naples responded

Thank you for your feedback. We understand that you're awaiting responses to your previous inquiries, and we appreciate your patience. We’ll be sure to follow up with you as soon as we can. Please feel free to reach out if you have any additional questions in the meantime.

April 27, 2025

He kept me informed all the time the status of my car repair. Arranged an Uber to take me home and pick me up. More

by YSIMOV
Recommend Dealer
Yes
Employees Worked With
Matthew from the service department.
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for sharing your experience. We're glad to hear that our team kept you informed throughout your car repair and arranged an Uber for your convenience. We appreciate your trust in DeVoe Buick GMC!

April 27, 2025

We had a slight issue and Johnny Ortiz was great in handling the issue our satisfaction More

by mstasack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for sharing your experience. We're glad Johnny Ortiz was able to handle the issue to your satisfaction. We appreciate your feedback and trust in DeVoe Buick GMC!

April 27, 2025

I was on a tight schedule when I arrived early in the morning to drop off my truck for service. There was a line for my regular Service Manager Gary, Christopher noticed the line building up and asked wh More

by PSMITHHIGBIE
Recommend Dealer
Yes
Employees Worked With
Gary and Christopher
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for the great feedback. We're glad Christopher stepped in to assist Gary and get you checked in quickly. It's wonderful to hear your vehicle was well cared for and that Gary provided excellent service. We appreciate your trust in Subaru of Naples!

April 26, 2025

You all make Subaru happy. We are only in Florida 6 months and now in Delaware for 6 months. Thanks for good help with Subaru !!! More

by rodharmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for the kind words! We're so happy to hear that you're satisfied with the help you received for your Subaru. We appreciate you trusting us, whether you're in Florida or Delaware! Safe travels, and we look forward to assisting you again!

April 26, 2025

Professional, courteous, Johnny communicated well and made sure my car was completed on time, even though short staffed and very busy. Great follow and caring. More

by dystrobl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny in service, no sales interaction this visit
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Apr 28, 2025 -

Subaru of Naples responded

Thank you for your kind words! We’re so glad to hear that Johnny provided excellent service, even during a busy time. Clear communication and timely service are top priorities for us, and it’s wonderful to know he was able to meet your needs while showing care and professionalism. We truly appreciate your feedback and look forward to assisting you again in the future!

April 26, 2025

We had the back tire sensors replaced, and the tires rotated. Good job. We also got our car washed! More

by MTOHAIR
Recommend Dealer
Yes
Employees Worked With
Gary
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for the great review. We're happy to hear the tire sensor replacement, tire rotation, and car wash met your expectations. We appreciate your feedback and look forward to assisting you again at DeVoe Buick GMC!

April 26, 2025

Very expensive oil change, rotate tires, change some filters. $300 is a lot of money More

by KEYSROCK2
Recommend Dealer
Yes
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Apr 30, 2025 -

Subaru of Naples responded

Thank you for sharing your feedback. We understand that the cost of services can be a concern, and we strive to offer transparent pricing for the quality of care and convenience we provide. If you have any questions or would like to discuss options for future services, please don’t hesitate to reach out. We look forward to serving you again.

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