Back

Subaru of Naples - Service Center

Naples, FL

4.6
384 Reviews

384 Reviews of Subaru of Naples - Service Center

Sort by
May 10, 2025

Service rep Matt was very professional and helpful. Because 60k service is extensive he set me up in a loaner. Very customer centered. More

by walworthjim0045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a service visit
May 11, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience! We’re happy to hear that Matt provided professional and helpful service, and that he took the extra step of setting you up with a loaner for your 60k service. We truly value your feedback and are glad to know you had a positive experience!

May 10, 2025

Great responsiveness, great service . ............... .. .. .. .. .. .. . .. .. .. . More

by dukepointer
Recommend Dealer
Yes
Employees Worked With
Gary Harrison, Buick/GMC service
May 11, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad you experienced great service and responsiveness from the team at DeVoe Buick GMC.

May 10, 2025

Very satisfied Johnny my service technician is great! Always answers all my questions and very courteous! Thank you! More

by PHYLLISBELZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Subaru of Naples responded

Thank you, Phyllis! We're so glad to hear you're very satisfied with your experience and that Johnny continues to provide courteous, knowledgeable service. We truly appreciate your kind words!

May 09, 2025

I don't know about the dealership but Matthew went above and beyond what I expected. More

by 19TNICASTRO62
Recommend Dealer
Yes
Employees Worked With
Matthew
May 09, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We're thrilled to hear that Matthew went above and beyond to meet your expectations. We’ll be sure to pass along your kind words. We look forward to serving you again in the future!

May 09, 2025

Subaru of Naples is an excellent dealership. I have had the pleasure of experiencing service from Parts, Sales and Service. They are 100% in all areas. They believe in treating each customers w More

by TAMULA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
May 10, 2025 -

Subaru of Naples responded

Thank you so much for sharing your experience with Subaru of Naples! We're proud to hear that every department has met your expectations. Matt will be especially pleased to know his efforts stood out. Your trust and recommendation mean a lot!

May 09, 2025

Johnny did a great job. Devin in parts is very helpful and very knowledgeable. The techs are efficient. More

by TADAMS127
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
May 10, 2025 -

Subaru of Naples responded

Hi, We really appreciate your kind words! It’s great to hear that Johnny, Devin, and our technicians all contributed to a smooth and helpful experience at Subaru of Naples.

May 09, 2025

DeVoe has a great service department with professional and helpful workers that communicate well and are focused on driving safety. More

by SUEMAHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in the service department was very helpful and communicated very well what was going on with the car and what was necessary. He coordinated for an Uber when we had unexpected extra work. Very helpful, thank you!
May 10, 2025 -

Subaru of Naples responded

Thanks so much, Sue! We’re happy to hear our service team made a great impression with their professionalism and focus on safety.

May 09, 2025

Great attention to detail and very friendly. Patient and attentive. Patient. Attentive. Courteous. Great attitude. More

by PABLODMJ
Recommend Dealer
Yes
Employees Worked With
Joe and The current shop foreman. I believe Lenny was his name.
May 10, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're happy to hear you had such a positive experience with our team’s attention, patience, and friendly service.

May 08, 2025

It’s a great place to service your car, I was happy with the service and everything! More

by NIKSONLUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Subaru of Naples responded

Thank you for the positive feedback! We're glad to hear you were happy with the service and your experience with us. We look forward to taking care of your car again in the future!

May 08, 2025

Joe Rondinelli is the best customer service person that Subaru could have in that position. Fantastic customer service and friendly and courteous. I had to have a new tire installed and the installer for More

by GDORNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rondinelli
May 09, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We're thrilled to hear that Joe Rondinelli went above and beyond to make sure everything was taken care of for you. We truly appreciate your kind words and are so glad Joe was able to assist you in such a timely and helpful manner!

...
10
...