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Subaru of Naples - Service Center

Naples, FL

4.4
259 Reviews

259 Reviews of Subaru of Naples - Service Center

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April 27, 2025

I will review only after receiving answers sent to the dealership at their invitation in another request More

by FITCHONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 27, 2025

I am happy with Job and fast delivery and good installation. I don’t have any problems at this moment with the product that been change as radio. More

by ali Sadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joany
Apr 28, 2025 -

Subaru of Naples responded

Hi Ali! Thank you for your feedback. We're thrilled to hear you're satisfied with the fast delivery and installation of your new radio. If you need anything else, feel free to reach out to us at DeVoe Buick GMC!

April 27, 2025

Efficient, accommodating, and reliable for excellent work. I drive 45 minutes to go to this dealership because of their excellent service department More

by lrcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your wonderful feedback. We're so glad to hear that our service department’s efficiency, reliability, and accommodating nature keep you coming back, even from 45 minutes away. We truly appreciate your trust in DeVoe Buick GMC!

April 27, 2025

He kept me informed all the time the status of my car repair. Arranged an Uber to take me home and pick me up. More

by YSIMOV
Recommend Dealer
Yes
Employees Worked With
Matthew from the service department.
Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for sharing your experience. We're glad to hear that our team kept you informed throughout your car repair and arranged an Uber for your convenience. We appreciate your trust in DeVoe Buick GMC!

April 27, 2025

John was knowledgeable, pleasant, courteous, helpful & kind. It was very clean & snacks were good. More

by CYNTHIASALTUS
Recommend Dealer
Yes
Employees Worked With
John
Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your kind words. We're happy to hear that John provided knowledgeable, pleasant, and helpful service, and that you enjoyed the clean environment and snacks. We appreciate your feedback and look forward to serving you again at DeVoe Buick GMC!

April 27, 2025

We had a slight issue and Johnny Ortiz was great in handling the issue our satisfaction More

by mstasack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for sharing your experience. We're glad Johnny Ortiz was able to handle the issue to your satisfaction. We appreciate your feedback and trust in DeVoe Buick GMC!

April 27, 2025

I was on a tight schedule when I arrived early in the morning to drop off my truck for service. There was a line for my regular Service Manager Gary, Christopher noticed the line building up and asked wh More

by PSMITHHIGBIE
Recommend Dealer
Yes
Employees Worked With
Gary and Christopher
Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for the great feedback. We're glad Christopher stepped in to assist Gary and get you checked in quickly. It's wonderful to hear your vehicle was well cared for and that Gary provided excellent service. We appreciate your trust in Subaru of Naples!

April 26, 2025

Professional, courteous, Johnny communicated well and made sure my car was completed on time, even though short staffed and very busy. Great follow and caring. More

by dystrobl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny in service, no sales interaction this visit
April 26, 2025

I have left voice mials, e. ials, and texts to John over three days with no response. I have had my Forester serviced in the Chicago area and someone calls back within 60 minutes More

by GJMYSZKOWSKI
Recommend Dealer
No
Employees Worked With
John Ortiz
April 26, 2025

I had a 10:30 appointment to have my rear view mirror changed. I waited 1 1/2 hours. Way too long. And labor was $86. It didn’t even take 15 minutes to fix. I think it was so high because I had insurance More

by Donna keazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
1
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