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Subaru of Naples - Service Center

Naples, FL

4.6
399 Reviews

399 Reviews of Subaru of Naples - Service Center

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June 16, 2025

Always friendly prompt and informative every time we called, we have nothing but good experiences when we take our vehicle in More

by ZOJOZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Subaru of Naples responded

Thank you for the kind words. We’re so glad to hear you’ve had consistently positive experiences with our team. We truly appreciate your trust and look forward to continuing to provide friendly and reliable service.

June 15, 2025

Very friendly and trustworthy service reps. They always listen to me and answer my questions so that i can understand. The waiting lounge is comfortable. And no one ever tries to sell me a new More

by BARAKETTDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
Jun 16, 2025 -

Subaru of Naples responded

Hi Dawn, thank you for your thoughtful feedback. We’re glad our service team is friendly and takes the time to answer your questions clearly. It’s great to hear you feel comfortable here and appreciate our no-pressure approach. We look forward to serving you again!

June 15, 2025

I always bring my car to DeVoe Subaru for any and all service on my car. Trustworthy service department and clean facility with great snacks and beverages in the waiting area. More

by Debby Pisani
Recommend Dealer
Yes
Employees Worked With
Joe Ortiz
Jun 16, 2025 -

Subaru of Naples responded

Hi Debby, thank you for your continued trust in DeVoe Subaru for all your service needs. We’re glad you enjoy our clean facility and the little extras in the waiting area. We look forward to seeing you again soon!

June 14, 2025

A big shout out to Joseph and the service crew who made sure I went home with a working tire. Even when it was almost closing time and they had to deal with the extended warranty company, they took care More

by JMGV14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 16, 2025 -

Subaru of Naples responded

Thank you so much for the shout-out! We’re thrilled to hear that Joseph and the service team went above and beyond to get you back on the road, even at the end of the day. Your appreciation means a lot to us!

June 13, 2025

Johnny is very helpful and knowledgeable. The service manager is as well and also answered questions and was highly informative. More

by cmdelreal456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jun 13, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We're glad Johnny and our service manager provided helpful and knowledgeable support. We appreciate you choosing Subaru of Naples!

June 12, 2025

I was very pleased with the courtesy shown to me during my service. There is a very comfortable waiting room with a variety of snacks and beverages, TV, and complimentary wifi. I was also sent a comprehe More

by dindale66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jun 13, 2025 -

Subaru of Naples responded

Thank you for your kind words! We're happy to hear you felt well cared for and comfortable during your service visit. We take pride in keeping you informed and making your experience enjoyable at Subaru of Naples.

June 11, 2025

Very Very satisfied with my recent first maintenance on my Subaru Crosstrek. I hightly recommend this dealership--very courteous staff! More

by LTDRCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're thrilled to hear you were very satisfied with your first maintenance visit and that our staff made a positive impression. We truly appreciate your recommendation and look forward to seeing you again at Subaru of Naples!

June 11, 2025

John Ortiz was very pleasant and helpful in every way, but then so is everyone else I dealt with. More

by PTSMITHSJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
Jun 12, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad to hear John Ortiz and the rest of our team made your experience a positive one. We look forward to serving you again at Subaru of Naples!

June 10, 2025

Did a standard oil change and tire rotation. Joe in Service did a great job. More

by HALPIKE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rondinelli (Service)
Jun 10, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're thrilled Joe delivered excellent service for your oil change and tire rotation. We value your support and can't wait to serve you again!

June 09, 2025

I enjoy working with Johnny - I trust what he tells me, he is always pleasant, and he makes the process as painless as possible. The repairs I’ve had done are always reliable. More

by ALLEYCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny - service
Jun 10, 2025 -

Subaru of Naples responded

Thank you so much for the awesome feedback! We're thrilled to hear Johnny continues to earn your trust and make the process smooth and stress-free. Knowing the repairs have been reliable is exactly what we love to hear. We truly appreciate your continued support!

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