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Subaru of Naples - Service Center

Naples, FL

4.6
427 Reviews
Call Service Center (239) 649-1400

427 Reviews of Subaru of Naples - Service Center

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June 24, 2025

Johnny managed was very efficient and well organized. Took good care of my service. Very pleased. More

by billhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Service
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Jun 25, 2025 -

Subaru of Naples responded

Thank you for sharing your positive experience. We’re glad Johnny managed your service efficiently and took great care of your vehicle. Your satisfaction means a lot to us!

Jun 25, 2025 -

Subaru of Naples responded

Thank you, Bill. We're glad to hear Johnny was efficient, organized, and took great care of your service. We appreciate your kind feedback!

June 23, 2025

Service was done quickly and service dept team was professional and polite and answered my questions. More

by CKINGSMORE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad to hear your service was completed quickly and that our team was professional, polite, and responsive to your questions. We appreciate your visit.

June 23, 2025

Johnny was nice. He priced out and made recommendations based on my car milage. He did not let me know ahead of time what my oil change was goin to be though. The pri More

by egle1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jun 24, 2025 -

Subaru of Naples responded

Thank you for your feedback. We’re glad to hear Johnny was helpful and provided mileage-based recommendations. We appreciate you bringing up the oil change pricing communication, and we’ll be sure to improve on that moving forward. Thank you for choosing Subaru of Naples.

June 23, 2025

Very Professional and courteous service support . Support manager provided recommendations and suggestions on the care of the car . More

by nmdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz
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Jun 24, 2025 -

Subaru of Naples responded

Thank you for your kind words. We're glad you received professional and courteous service, and that our support manager was able to offer helpful recommendations for your vehicle. We appreciate your feedback.

June 23, 2025

DeVoe has a great service center! I have been going there over thirty years. They have never disappointed me with any repair. I have a 2006 Buick Lucerne CXL that looks as it did the More

by MLBURNS129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
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Jun 24, 2025 -

Subaru of Naples responded

Thank you for your incredible loyalty and kind words. We’re honored to have earned your trust over the past thirty years and thrilled to hear your 2006 Buick Lucerne is still in such great shape. It means a lot that you continue to choose DeVoe, even from Fort Myers. We truly appreciate your continued support.

Jun 25, 2025 -

Subaru of Naples responded

Thank you so much for your kind words and loyalty over the past thirty years. We're honored that you continue to trust DeVoe with your Buick Lucerne and choose to make the trip from Fort Myers. It’s wonderful to hear your vehicle is still turning heads, and we’re proud to have earned your trust with every visit. We truly appreciate your continued support!

June 23, 2025

John in service department was knowledgeable and helpful as well as efficient.I highly recommend him. More

by MELODIEDRAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John ortiz
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Jun 24, 2025 -

Subaru of Naples responded

Thank you, Melodie. We're glad to hear John provided knowledgeable and efficient service. We appreciate your recommendation and look forward to seeing you again.

Jun 25, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're so glad to hear John provided helpful, efficient service and made a great impression. We’ll be sure to pass along your recommendation!

June 22, 2025

Service advisor and the gentleman that received the truck when I arrived were courteous. Rated 4 not five stars because dipstick was left partly out of hole and washer fluid was not filled although the low w More

by dmarsh04538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 23, 2025 -

Subaru of Naples responded

Thank you for sharing your experience. We’re happy to hear our service advisor and the team were courteous. We regret the oversight with the dipstick and washer fluid and appreciate you bringing it to our attention so we can do better.

June 22, 2025

Always great attention to details when checking the car and being thorough in their service. More

by Jrsamms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for your kind words. We’re glad our team consistently provides thorough and detailed service to keep your car in great shape.

June 22, 2025

Great customer service Joe kept me informed during the process of getting my car repaired.I was really impressed with how quickly they got it done. More

by 2015 xc60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service Dept
Report | Print
Jun 23, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad Joe kept you informed throughout the repair process and that the work was completed quickly. We appreciate you choosing us for your service needs.

June 22, 2025

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by SIXLAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xx
Report | Print
Jun 23, 2025 -

Subaru of Naples responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support.

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