Subaru of Naples

Totally unacceptable. Made appointment for an oil change and tire rotation. Was very specific about tire rotation since two of the tire were brand new. Was clear about time Made appointment for an oil change and tire rotation. Was very specific about tire rotation since two of the tire were brand new. Was clear about time constraints and was told that there would be no problem. As time for my meeting approached was told they hadn't started it yet. Had to reschedulrle my meeting. After taking four hours later than scheduled was told my bill was over $750.00! They had arbitrarily replaced two tires. Told them to put my tires back on . I wrote to dealership and Buick and never heard from either. More

Personal & Professional From the moment you arrive at the DeVoe Service Center, you are treated as an individual with personal service. I have never felt like a number or jus From the moment you arrive at the DeVoe Service Center, you are treated as an individual with personal service. I have never felt like a number or just another customer. The professionalism of the staff is top notch! They are up front about costs, thorough with service, and do their best to estimate repair time. As an added bonus, their waiting room is inviting. More

Review of emergency service viit Outstanding service, outstanding location. Needed only an emergency oil change before a trip to the east coast. Car had not been driven for about f Outstanding service, outstanding location. Needed only an emergency oil change before a trip to the east coast. Car had not been driven for about five months, just sat in the garage since last oil change. More

Larry & his team are a great service group. Their time estimates are consistently accurate. They are efficient, pleasant and helpful. We had utilized another dealer's service department, but Their time estimates are consistently accurate. They are efficient, pleasant and helpful. We had utilized another dealer's service department, but after several visits to DeVoe we are very pleased so they will continue to be our service provider. More

Routine service and recall issue. Routine oil change, tire rotation and recall for power lift gate problem. Arrived at appointed time and was attended to immediately. Service finished Routine oil change, tire rotation and recall for power lift gate problem. Arrived at appointed time and was attended to immediately. Service finished within the estimated time frame. Have always had a good experience with the service department. Current vehicle is the 7th or 8th purchased from DeVoe over the years dating back to Eddie Smith. More

My entire experience was OUTSTANDING in every way. I have purchase new cars since I was old enough to do so and I must say the best experience I have ever had was at DeVoe's when I purchased my beautif I have purchase new cars since I was old enough to do so and I must say the best experience I have ever had was at DeVoe's when I purchased my beautiful 2015 Subaru Imprezza. Beginning with the Sales Manger, explaining my options with clarity and ease. The sales personnel were extremely knowledgeable and helpful every step of the way. Even when I get my car washed I am treated with a special kindness that seems to carry through in all the personnel I have been cared for thus far. A rare feeling for a female to have the trust I do in your dealership. Thank you for keeping the importance of good service in your dealership. More

Great Service! Have a Subaru Outback...love it! Service at DeVoe is on schedule and done well. Larry and staff do a great job! Highly recommended. SLCoker Have a Subaru Outback...love it! Service at DeVoe is on schedule and done well. Larry and staff do a great job! Highly recommended. SLCoker More

great experience painless I can't say enough about how I and my wife were treated .It was the easiest car buying experience we ever had.Tom Fiore was absolutely terrific and up I can't say enough about how I and my wife were treated .It was the easiest car buying experience we ever had.Tom Fiore was absolutely terrific and upfront.I inquired at other places and online but dealing with him made it an easy choice ,plus I like to business with the local businessmen.Tom didn't push but rather explained all my options and prices and we were able to make an informed decision because of the way he operated.I liked him so much that when my highlander lease is up in Sept.2016 ,I'm going to lease another Subaru from Devoe and Tom.By the way his Lasagna is the best. More

always an excellent experience Always the best experience. I bought my Subaru there and I always get dealer service! Larry and his staff are beyond expectation. Why would any one Always the best experience. I bought my Subaru there and I always get dealer service! Larry and his staff are beyond expectation. Why would any one go anywhere else??? More

A- 1 service George has serviced my vehicle for many years.......Thanks much for all you do....... Good job..... Bert, Service is very important to me,and you h George has serviced my vehicle for many years.......Thanks much for all you do....... Good job..... Bert, Service is very important to me,and you have there for me each time........ Thanks much..... More