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Subaru of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
516 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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1410 Solana Rd

Naples, FL

34103

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Showing 516 reviews

May 26, 2025

Chris me kept me in the loop coordinating my body work with service work on the oil pan issue and advising on new breaks and the best tires... he is the best service advisor I have had in the 44 years I h More

by TJREITER
Recommend Dealer
Yes
Employees Worked With
Buick advisor Chris Snyder... he is totally awesome!!!!
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May 26, 2025

Chris is always easy to work with! ! Alicia in the body shop was very responsive as well More

by TJREITER
Recommend Dealer
Yes
Employees Worked With
The Ladies first, far right desk in buick service and the lady that does the loaner cars were amazing
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May 25, 2025

Great service, efficient operations, best salesman in Don Engel, trust in advice given, good deals. More

by JSOCOTILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025

3.5 hours for a routine oil change. Did not do a routine inspection Car died the next day due to a battery at the end if it's life. More

by CINDY38
Recommend Dealer
No
Employees Worked With
Service
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May 25, 2025

Pleasant staff with positive attitude. There is a clean environment All questions answered .Clear communication. Never ignored. More

by valeriehahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowling
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May 25, 2025

Very professional service and pleasant atmosphere im the customer office. Johnny Ortiz is an example of it. More

by AJPIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
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May 25, 2025

Extremely poor service. 3.5 hours for an oil change while I waited. Not typical. More

by CINDY38
Recommend Dealer
No
Employees Worked With
Service dept
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May 25, 2025

The service rep Joseph was pleasant, helpful and knowledgeable. The service itself was professionally and quickly executed. More

by kathryn334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 25, 2025

Excellent customer service! Very superior accommodations! 🫡 I don’t need 15 words for my answer-odd request/requirement.🤪 More

by shf136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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May 24, 2025

Excellent customer service. Johnny does his best to deliver ontim, complete and good customer service. More

by THCCHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
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May 25, 2025 -

Subaru of Naples responded

Hi, thank you for sharing your experience! We’re happy to hear Johnny at DeVoe Buick GMC provides timely and excellent service. Your feedback means a lot to us!

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