Subaru of Morristown
Morristown, NJ
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Ownership very responsive to my concerns. I recently posted a scathing review after an unpleasant interaction with a manager from this dealership. Soon after the post appeared I was contacted I recently posted a scathing review after an unpleasant interaction with a manager from this dealership. Soon after the post appeared I was contacted by the GM/Owner who provided a heartfelt apology and agreed to resolve the issue immediately. Prior to this one incident, all my interactions with the dealership had been very pleasant and 5 star. I believe this one incident was an anomaly and the dealer ownership responded quickly and very much to my satisfaction and are certainly deserving of my continued loyalty. More
Fast, accommodating, efficient and very customer oriented I came looking to turn in my 2016 Forrester. My salesman Brian was awesome he showed me some of my options. The best option for me, finding a safe ca I came looking to turn in my 2016 Forrester. My salesman Brian was awesome he showed me some of my options. The best option for me, finding a safe car for my wife and financially viable was a new 2019 lease. Very happy with the experience and the car, thank you Brian. Also thank you for listening to my story about a previous visit to a different Subaru dealer, your dealership rocks! More
Ask for Al Rowe I recently had the pleasure of working with Al Rowe at Subaru of Morristown. He was very helpful in making my decision between purchasing the Subaru I recently had the pleasure of working with Al Rowe at Subaru of Morristown. He was very helpful in making my decision between purchasing the Subaru Forrester Sport and the Subaru Outback. Al was very easy to work with. He listened to my requirements in a vehicle and helped me decide on the 2019 Outback Premium. He is very knowledgeable of all things Subaru and made the whole process easy and enjoyable. I never felt too much pressure or rushed. I am very happy with my new car and would recommend anyone in search of a Subaru to ask for Al. You will be happy you did. More
Great service I have purchased 3 cars from Al Rowe. He make the process of buying or leasing a car so easy and stress free. Al knows his Subaru's.. I highly rec I have purchased 3 cars from Al Rowe. He make the process of buying or leasing a car so easy and stress free. Al knows his Subaru's.. I highly recommend if your shopping for a Subaru to visit Al Rowe. Thank you Al for all you have done. More
Excellent buying experience ! Al and Dante were great, the dealership was great. I've purchased a lot of cars, this was the easiest and best experience I've had. Very happy with Al and Dante were great, the dealership was great. I've purchased a lot of cars, this was the easiest and best experience I've had. Very happy with everyone who helped us with this purchase. Highly recommended ! More
pleasant and satisfying this is the third forester we purchased over the last 10 years. I had Al Rowe all three times. I found Al to be knowledgeable, courteous, not pushy this is the third forester we purchased over the last 10 years. I had Al Rowe all three times. I found Al to be knowledgeable, courteous, not pushy and readily offering advice when asked. He made me feel comfortable, took the time to go over details on the vehicle, answered all my questions and followed up with a phone call to see if I had any additional questions. The financial manager, Dante, was also very helpful in explaining my financing options and had most of the paperwork ready the day I picked up the car. Overall it was a very pleasant and satisfying experience. More
The Best Al and Dante was very helpful. Everything went smoothly (from sale to signing the contract). They are the best dealership. So happy with them that I m Al and Dante was very helpful. Everything went smoothly (from sale to signing the contract). They are the best dealership. So happy with them that I mentioned them to my friends. Thank you so much Subaru of Morristown More
Excellent Sales Help I found my salesperson, Al, to the a true gentleman of the old school in the very best sense. He was helpful and knowledgeable without the slightest h I found my salesperson, Al, to the a true gentleman of the old school in the very best sense. He was helpful and knowledgeable without the slightest hint of the high pressure sales approach that I find so off-putting at car dealerships. More
John Cicchino A friend recommended John Cicchino. I went with the intention of purchasing a Forester. I had done my research, knew what I wanted, and what others A friend recommended John Cicchino. I went with the intention of purchasing a Forester. I had done my research, knew what I wanted, and what others were paying. However, while walking around the showroom a red Crosstrek caught my attention. I discussed both vehicles with John – options, trims, exterior and interior colors, etc. Even when John knew he was not going to make a sale that day, he never changed his game face. That’s why when I went back several weeks later (without an appointment) I waited for over an hour to deal with John. A special thanks to Sam Tahhan who offered to start the process of purchasing the new vehicle while John was delivering a car to another client. More
Awesome service and great sales staff Al Rowe was my salesperson and was so competent and not pushy. The test drive was a breeze and I bought the car. So excited about my new Subaru. Al Rowe was my salesperson and was so competent and not pushy. The test drive was a breeze and I bought the car. So excited about my new Subaru. More