Subaru of Morristown

My family is a long time customer of Subaru of Morristown but when I went in to buy my first car, I had a horrible experience. Buyer beware. Promises were made during the sales process that were not upheld p but when I went in to buy my first car, I had a horrible experience. Buyer beware. Promises were made during the sales process that were not upheld post close. Turned into our word against the sellers. Think potential buyers can do better than what I experienced when I came in for my "complimentary oil change." Note this is on the sellers and not the service center. More

Subaru of Morristown service department was great especially Victoria who was the person I dealt with. She is personable, knowledgeable and very professional. I would 100% recommend this dealership f especially Victoria who was the person I dealt with. She is personable, knowledgeable and very professional. I would 100% recommend this dealership for both purchasing a vehicle and servicing Your vehicle! More

We have been a Subaru of Morrisrown customer since 1995. Over the years, we have received a very high quality and reliability in the cars we bought and service we have received. In the most recent service p Over the years, we have received a very high quality and reliability in the cars we bought and service we have received. In the most recent service performed on March 26, 2021, the service advisor Vitginia Reilly and the entire service team did an exceptional job in addressing scheduled maintenance tasks in a timely and efficient manner. We recommend Subaru of Morristown to all who seek high-quality and reliability in cars and service without any reservations. More

Very professional team . Whenever I go to Morristown Subaru, I have always been happy with the service there. Victoria is great. She really knows her stuff. She remembers me and is always helpful and co Subaru, I have always been happy with the service there. Victoria is great. She really knows her stuff. She remembers me and is always helpful and courteous More

When I have a problem or just need regular service I call Virginia in the service dept. I've had cars for 55 years and never had a service person who listened and was as nice as Virginia. I'll keep getting Virginia in the service dept. I've had cars for 55 years and never had a service person who listened and was as nice as Virginia. I'll keep getting Subarus More

Exceptional experience with Subaru of Morristown. Bob & Sam is sales were very professional and helpful. Victoria in service was awesome when returning for a radio systems update. I highly recommend Subaru Sam is sales were very professional and helpful. Victoria in service was awesome when returning for a radio systems update. I highly recommend Subaru of Morristown. More

Victoria had been phenomenal! I was blessed to have been given 2 awesome people to assist me for my Subaru Service. First it was Randall months ago and then there's Victoria who went above and beyond making given 2 awesome people to assist me for my Subaru Service. First it was Randall months ago and then there's Victoria who went above and beyond making sure that I went home happy and satisfied. I know from a person who also gives CARE and help people out by profession but it meant a whole new thing being the recipient and experiencing an outstanding service. Keep doing what you are doing Victoria! I was beyond words that I want to put you in my pocket and take you home...lol 😆 THANKS also to the people who fixed my car and made sure it's well conditioned ready again for another joyful and safe ride. God bless! More

Took my concern seriously and went over and above that I expected. Very pleased. they couldn’t duplicate my issue but recorded all findings Thank you for going the extra mile. expected. Very pleased. they couldn’t duplicate my issue but recorded all findings Thank you for going the extra mile. More

Just upgraded from a 2020 Crosstrek to a 2021 Crosstrek from the bigger engine. During both buying experiences, Mike (now a manager) and Kostas were excellent and a big help. I'm loving the bigger engine from the bigger engine. During both buying experiences, Mike (now a manager) and Kostas were excellent and a big help. I'm loving the bigger engine in the 2021 and Mike/Kostas really helped me make it happen. I'm very appreciative towards them both. More

Terrible experience. Sales person made verbal commitments that were not honored. Asked mgt to honor commitment even though not in writing, although made last lease payment that wasn’t in contract.. Additiona that were not honored. Asked mgt to honor commitment even though not in writing, although made last lease payment that wasn’t in contract.. Additionally Subaru has the worst GPS system known to man that even their technical guy couldn’t figure out. This dealership should be avoided More