Subaru of Morristown

I'm very happy with the service provided. The team is responsive and informative. Additionally, the waiting area is pleasant and the option of a ride or a loaner car is incredibly helpful. Other tha is responsive and informative. Additionally, the waiting area is pleasant and the option of a ride or a loaner car is incredibly helpful. Other than wishing things cost less (who doesn't?), I have no complaints about this dealership. More

Subaru Morristown is staffed by a friendly and competent team. Ronny is very efficient, always follows-up, is proactive and helps insure my car is ready when promised. This is my second Outback and servic team. Ronny is very efficient, always follows-up, is proactive and helps insure my car is ready when promised. This is my second Outback and service is really important to me in selecting a vehicle and dealer. More

It is very easy to schedule service online with available time slots. The cost of repair items are listed clear on the wall. The service schedule and status of service are shown on the screen of waiting ro time slots. The cost of repair items are listed clear on the wall. The service schedule and status of service are shown on the screen of waiting room. The waiting room is very comfortable. The staff is very friendly. More

I am very please with Subaru of Morristown. I always find them easy and friendly to work with. I appreciate the shuttle service as it makes having my car serviced less of a hassle. Customer service is find them easy and friendly to work with. I appreciate the shuttle service as it makes having my car serviced less of a hassle. Customer service is great. Staff is knowledgeable, willing to work with you and friendly. Hours of operation are convenient. I feel confident when I bring my car in for service at Subaru of Morristown. More

My car sounded like it had a weak battery when cranking My car sounded like it had a weak battery when cranking up in the extreme cold. I called and they fit me in the same day. They checked the battery a My car sounded like it had a weak battery when cranking up in the extreme cold. I called and they fit me in the same day. They checked the battery and it was fine. They also did an oil change on a last minute request. They did not charge for checking the battery. even though they were busy they took care of me. More

Great service, nice facility and the best service monitoring system I've ever seen. Service was done on time. Completely opposite experience I had with Ford service. monitoring system I've ever seen. Service was done on time. Completely opposite experience I had with Ford service. More

The deaaler inventory at Morristown was exceptional. They had the type of vehicle I was looking for right in their stock and was able to negotiate out a price that fit into my budget. The salesperson w They had the type of vehicle I was looking for right in their stock and was able to negotiate out a price that fit into my budget. The salesperson was very personable and did not make me feel I was being hounded and that I needed to buy a vehicle right on the spot which was very important to me. Most dealerships did not have the type of vehicle I was looking for so I would strongly suggest this dealership to anyone that is looking for particular features in their vehicle opposed to most others that either had fully loaded or very basic models in stock. With respect to the actual vehicle, I am overwhelmed by the handling ability of the Subaru. Having gone from a Silverado pickup to a car was difficult enough but my Outback completely amazes me. The handling is unbelievable in bad road conditions and may actually be even better than the pickup. Granted I miss having a pickup but the handling in this vehicle can only be experienced by actually driving in snow covered road conditions. I have actually looked for the button to switch it back to 2WD after hitting clear pavement and realized that that's not necessary. Anyone that is concerned with safety should look no further than a Subaru, especially with a family. I am currently working on convincing my wife to buy the Legacy. More

I have used Subaru of Morristown for several years for service for my 2004 Forester. Sadley a few weeks ago I wrecked that car and knew I wanted a second Subaru. I walked into the show room and John C. wa service for my 2004 Forester. Sadley a few weeks ago I wrecked that car and knew I wanted a second Subaru. I walked into the show room and John C. was ready right then and there to help me. He was realistic with me and not pushy at all. I enjoyed his attitude and overall personality. I did not feel pressured to buy but that if I was the dealership was ready to work with me. We negotiated a great deal for my 2013 4 door Imprezza and they have continued to reach out to me to make sure everything is working ok and when I noticed my tire air caps where missing they replaced them on the spot. Prayerfully I wont need a new car for a while but when I do I would head to Subaru of Moristown. More

Took hour long trip to this dealer after being told that they had an still in stock to test drive. Then was denied driving the car to not put any miles on it. Would have been nice to hear this on the phone. they had an still in stock to test drive. Then was denied driving the car to not put any miles on it. Would have been nice to hear this on the phone. Horrible customer service. I am disgusted at this place. More

Greg was very professional. We first visited the dealership on a Saturday evening, 10 minutes to closing time. Greg was very patient and offered the test drive (which we took). It took about a mon dealership on a Saturday evening, 10 minutes to closing time. Greg was very patient and offered the test drive (which we took). It took about a month since our test drive for the 2014 models to arrive in the showroom. Greg stayed in touch with us during this period. Initially, their price was a bit higher than the competitor. But they near matched the price. No haggling or high pressure sales of any sort. The color that we wanted was not in their inventory. But, Greg located a car within 2 weeks. Financing also was a cinch. Took us less than 15 minutes. Franco explained us all the options and was very professional. In the end, we paid about $300 more than the lowest quote that we got. However, the professionalism and friendliness of these people was well worth the extra money that we paid. More