Subaru of Morristown

Great experience and hard working employees Purchased a 2015 Crosstrek. I felt very welcomed at the dealer. Albert Rowe was very thorough in explaining all logistics of vehicle. Would definit Purchased a 2015 Crosstrek. I felt very welcomed at the dealer. Albert Rowe was very thorough in explaining all logistics of vehicle. Would definitely recommend this dealer. More

Horrible experience and won't go back! After researching all the small SUV's and found the Forester so highly rated... I truly planned on making a deal when we visited this dealership. Wh After researching all the small SUV's and found the Forester so highly rated... I truly planned on making a deal when we visited this dealership. What we got was the worst experience ever! We arrived mid afternoon, waited for nearly an hour and no one helped us. So we left and went to the Toyota dealer to look at the Rav. We were helped immediately and went for a drive and learned all about the Rav. The salesman was great and unfortunately I could not get the Forester out of my mind and went back in hopes of a better outcome. Within 15 minutes, we were assisted by Gregg Hazen who knew all there is to know about the Forester. When we sat down to crunch the numbers; that is when it went sour. He became arrogant, belligerent, condescending and he was actually arguing with me. At this point, did he really think I'm going to do business here? Thanks tho... the next day we made a great deal with VIP Honda. Its been a week and no follow up from Subaru. Happy-Happy-Happy with my new CRV!!! * The service we didn't receive was so bad that I cannot give any stars. More

Great leasing experience at Subaru of Morristown NJ This was my first time dealing with this dealership and what a excellent experience it was. I was referred to this dealership by a co-worker. I first This was my first time dealing with this dealership and what a excellent experience it was. I was referred to this dealership by a co-worker. I first spoke with John Cicchino over the phone, who listen to my needs and found a 2015 Impreza premium I was looking for. What a great and easy going sales person his was and very knowledgeable. He then introduced my to his general manager Bob Cannon that listened to my budget needs and put together a deal I could not refuse. I then met with the business manager Michael Viscione, who put me at ease and made the paper signing process painless. It was excellent experience over all, nice modern dealership. I would highly recommend this dealership to anyone looking for a great deal on Subaru. More

Car purchase Very poor experience. Poor communication, no follow through. Ended up canceling car purchase and having to get Sabaru involved. Bought two Subarus f Very poor experience. Poor communication, no follow through. Ended up canceling car purchase and having to get Sabaru involved. Bought two Subarus from other dealer in Parsippany. Salesperson and GM refused to apologies or make things right for not being ready to complete paperwork on the night we were scheduled and showed up to finish the deal. More

Great experience I was looking for a manual WRX which was difficult to find. Most dealerships told me I had to put an order and wait 2-3 months. Eli showed us an autom I was looking for a manual WRX which was difficult to find. Most dealerships told me I had to put an order and wait 2-3 months. Eli showed us an automatic one and later on called to say they had found a manual one with the specs I wanted in another dealership and that they could transfer. During the transfer, there was a problem with the vehicle and Eli, Matt and Bob did a great job at finding another one and was able to get it a week later. They did a great job with this and I highly recommend them. No other dealership offered looking for this vehicle around like these guys did. The people that helped were Eli, Matt, Bob and Andrea. More

excellent dealership! Eli was a great salesman, very friendly and always ready to answer my qyestions!!!! everyone there is very friendly, courteous and I enjoy bringing my Eli was a great salesman, very friendly and always ready to answer my qyestions!!!! everyone there is very friendly, courteous and I enjoy bringing my car there! thank you! Lorraine Azzinnari More

Awesome Experience - Ask for Eli I have purchased or leased 8 automobiles over the years and without a doubt the best experience that I have had was with Subaru of Morristown. There I have purchased or leased 8 automobiles over the years and without a doubt the best experience that I have had was with Subaru of Morristown. There was no pressure, friendliness from Andrea (receptionist) to everyone I passed by in the showroom or in the service department. My sales person, Eli Krakinovskiy, was a pleasure to work with. I never felt pressured and made the entire car buying experience as easy as possible. Since this was my first time driving a Subaru, he took the time needed to explain the features of the Subuaru XV Crosstrek and answered all of my questions or concerns. Eli and Bob Canon worked with me on my trade-in and took the time to understand my budget. The Subaru XV Crosstrek 2.0i Premium with Moonroof Package in Satin White Pearl was my first choice and Matt Furman did an AMAZING JOB locating my car for me when the inventory available seemed impossible, I liked the relaxed atmosphere and no-pressure vibe and would recommend purchasing or leasing a car from there to anyone. I couldn't be happier with my first, and certainly not last, Subaru. Thank You Eli !!!!! More

Love.Love.Love I would recommend them to anyone. My first car purchase and I'm proud to say it's with Subaru of Morristown. Keep up the great work guys! Go see Eli h I would recommend them to anyone. My first car purchase and I'm proud to say it's with Subaru of Morristown. Keep up the great work guys! Go see Eli he is the best. More

Dealership does not honor signed contracts Signed a deal for a new Impreza and was told they would search for one, no problem. Several weeks later I noted on their inventory list on line that Signed a deal for a new Impreza and was told they would search for one, no problem. Several weeks later I noted on their inventory list on line that the car I ordered was in transit. I called the salesman and was told that was my car. A week later the sales mgr. calls me and tells me they cannot sell me the car at the price we agreed on because the lease residuals had changed and the car had a lot of accessories. When I told the sales mgr that the car came in with no options, he told me that the customer had requested them. Total baloney because I was the customer. In this day and age I thought dealers had stopped doing this nonsense, but evidently Morristown does not believe a contract is a contract-unless it works in their favor. More

Ask for Joe Sangimino Just purchased my first Subaru Forester and couldn't be happier . The entire staff was wonderful and my sales consultant Joe Sangimino was just a plea Just purchased my first Subaru Forester and couldn't be happier . The entire staff was wonderful and my sales consultant Joe Sangimino was just a pleasure to work with . From beginning to end he was a total professional and I would highly recommend him and the dealership to everyone . I was never pressured and all my questions/concerns were answered . We went through all the features of the car and the whole transaction went smoothly . I really love my Forester ....... More