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66 Reviews of John Howard Subaru - Service Center
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July 02, 2017
Issue w/tires Megan kept me informed and worked with my budget to be able to wait for additional items ... I was happy and will only deal with John Howard service i Megan kept me informed and worked with my budget to be able to wait for additional items ... I was happy and will only deal with John Howard service in the future More
by Linda
Employees Worked With
Kirsten surbook, sales I worked with magen
June 09, 2017
Easy and affordable Fast, easy and affordable. I work out of town and my time is very limited so Saturday appointments are important for me. I called and they got me righ Fast, easy and affordable. I work out of town and my time is very limited so Saturday appointments are important for me. I called and they got me right in. I wouldn't take my Subaru anywhere else. More
by CJasper
Employees Worked With
Service
June 08, 2017
JH Subaru provides competent, compassionate service Quick, complete, responsive - from customer service to technicians, I'd rate this dealer top notch. Had to be towed when my 2006 Subaru Forrester clu Quick, complete, responsive - from customer service to technicians, I'd rate this dealer top notch. Had to be towed when my 2006 Subaru Forrester clutch went out after 165,000 miles. It was 4:30 PM on a Saturday! JH was open and there for me. They even gave me a loaner car to tide me over (get me between Morgantown and DC while they were working on my car). I asked for a wellness checkup to see if anything else needed upgraded, and they found a few belts that had worn -- which is to say that they had an opportunity to gouge me, but didn't. I remain ever-grateful and will gladly refer them to others. More
by Landmark
Employees Worked With
Monet and Donna couldn't have been more informative or supportive.
May 31, 2017
It was excellent! Got us right in! The young lady at the service desk was EXCEPTIONAL!!!!!! I don't know what she gets paid, but she deserves a raise! She was kind, thoughtful and ver The young lady at the service desk was EXCEPTIONAL!!!!!! I don't know what she gets paid, but she deserves a raise! She was kind, thoughtful and very understanding and offered me a coupon discount. Thank you for getting us in so quickly! More
by ccstark
Employees Worked With
I only had contact with the young lady who checked me out who was exceptional, Dwight White
May 28, 2017
Brake repairs Very satisfied with overall experience. Efficient, polite, courteous, and a quick turnaround. Dwight made sure everything was taken care and was fri Very satisfied with overall experience. Efficient, polite, courteous, and a quick turnaround. Dwight made sure everything was taken care and was friendly and helpful with getting me a loaner car for the day. More
by Kimbe71
Employees Worked With
Dwight White
May 01, 2017
Excellence Service Service was promptly completed. Service representative was very helpful, and explained in detail work done and results. Noticed other staff and they Service was promptly completed. Service representative was very helpful, and explained in detail work done and results. Noticed other staff and they were friendly to their customers and did not hurry customers. Service staff is always courteous and helpful. More
by Njean654
Employees Worked With
No sure of name
April 20, 2017
Oil change and recall service I had great service and excellent customer service! Monet was really nice and went over everything w me. The other employees were friendly as well. I had great service and excellent customer service! Monet was really nice and went over everything w me. The other employees were friendly as well. More
by Bldannemann
Employees Worked With
Monet Burnet and Adam Hertzog
April 02, 2017
John Howard Nissan, the best there is! The John Howard Nissan service department is top notch. Working with their award winning team has been a great experience for the past 5 years. Rich The John Howard Nissan service department is top notch. Working with their award winning team has been a great experience for the past 5 years. Rich, Michael, Andrew and the technicians are extremely knowledgeable as is their parts team. I have always had great service without any hassles. They truly car about their customers & our vehicles. Keep up the great work! More
by sb
Employees Worked With
Michael, Rich, Andrew
March 27, 2017
Trust these folks with my car Very good service and accommodation with picking up after hours. Follow up with recommended services required and have a great running vehicle. Will Very good service and accommodation with picking up after hours. Follow up with recommended services required and have a great running vehicle. Will be back. More
by Deborah Simonsmeier
Employees Worked With
Megan
June 30, 2016
Customer Service I recently had the experience in dealing with the Subaru Service Department. I was so impressed by the customer service. Everyone was so helpful, ch I recently had the experience in dealing with the Subaru Service Department. I was so impressed by the customer service. Everyone was so helpful, cheerful and polite. Good customer service is rare these days. It is nice to see John Howard thrives to make this an important part of their dealership. WAY TO GO JOHN HOWARD!!!!!!! More
by Ceda
Employees Worked With
Subaru Service Employees
