66 Reviews of John Howard Subaru - Service Center
First oil change The service personal were extremely polite Car was spotless Went above and beyond to make it a smooth experience Information was spot on I will The service personal were extremely polite Car was spotless Went above and beyond to make it a smooth experience Information was spot on I will be back More
quick, efficient service I was very impressed with the service I received from young lady in the service department, along with the appearance of the dealership. I wish I cou I was very impressed with the service I received from young lady in the service department, along with the appearance of the dealership. I wish I could remember her name. She made me feel very welcome and I was impressed with her attention to detail. Extreme cleanliness and professional look of the dealership made it a very pleasant stay. More
Efficient, expert service Fast friendly and quality service...comfortable and clean waiting area...I never thought getting my car serviced could be so easy and enjoyable as wel Fast friendly and quality service...comfortable and clean waiting area...I never thought getting my car serviced could be so easy and enjoyable as well as quick More
They fit us in They were able to fit us in, which was great. It was much appreciated and enabled us to continue on our day. Thank you for the wonderful experience. They were able to fit us in, which was great. It was much appreciated and enabled us to continue on our day. Thank you for the wonderful experience. More
Terrible Service I brought my Subaru legacy in to have the brakes checked, because the brake pedal felt like it had no pressure and the car was taking too long to stop I brought my Subaru legacy in to have the brakes checked, because the brake pedal felt like it had no pressure and the car was taking too long to stop. The technician who was supposed to be checking the vehicle was shown by the dash cam in the car to have parked it at the back of the dealership for an hour and then he took it on a joyride around the area. As shown by the dash cam he maintained a minimum 15mph over the posted speed limit throughout the test drive, and never actually tested the brakes during this test drive. The technician brought the vehicle back and certified that they were in perfect working order without ever pulling the vehicle into the dealership or really checking the brakes. When this was brought up with the general manager Jeff he refused to do anything about it, since he personally did not feel that I had been wronged enough to do anything about it. This dealership put me in a potentially unsafe vehicle, because of their technicians negligent actions and failure to check the vehicle. I would not recommend this dealership, because they do not value their customers or their customers safety. More
Excellent friendly Staff is always friendly and knowledgeable. Service is quick and thorough. Nice Lounge equipped with drinks and snacks. A great place to get car servi Staff is always friendly and knowledgeable. Service is quick and thorough. Nice Lounge equipped with drinks and snacks. A great place to get car serviced More
Wonderful service! The service center is top notch! So very helpful with explanations, calls for updates, and immediate drop off and pick up service! I will recommend to The service center is top notch! So very helpful with explanations, calls for updates, and immediate drop off and pick up service! I will recommend to everyone to not only buy a Subaru but go to John Howard service center! More
Good salesman Thought I got a good deal. The extra warranty was a good price too. I have had very good service from John Howard Thanks John Howard Thought I got a good deal. The extra warranty was a good price too. I have had very good service from John Howard Thanks John Howard More
Great service I have been relieved when the techs don't try to rip me off. I have had good service .the check in and out has been good. The cashier is the friendlie I have been relieved when the techs don't try to rip me off. I have had good service .the check in and out has been good. The cashier is the friendliest. Thank you More
Great customer service Always had great service experience with John Howard’s Subaru Service. They have always been professional and courteous. They are also dog friendly an Always had great service experience with John Howard’s Subaru Service. They have always been professional and courteous. They are also dog friendly and enjoy when we bring our dog in. More