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Subaru of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.3
256 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 256 reviews

March 10, 2026

Willing to work with the customer I'm not much for words Tyler was very good and everybody else was a link to work with me More

by E.KNOYER
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 11, 2026 -

Subaru of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2026

I seen the vehicle that I was looking for on there website and call inquiring about it, was told that it was on hold until Recall parts came in. I gave them my name and email address and told them as More

by NORMMACH1
Recommend Dealer
Yes
Employees Worked With
Dorey Larew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Cheuvront
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 09, 2026

They run the business with the upmost class and professionalism that one could ask for. More

by GODALLAS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kascak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Subaru of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2026

I felt like a vip, service was fast and friendly. Waiting room was comfy. Customer service reps were respectful. More

by MARIANREVEN
Recommend Dealer
Yes
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Mar 09, 2026 -

Subaru of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2026

Charlie was great at keeping me informed and providing excellent service. He personally made it a good experience More

by Jasinclair4
Recommend Dealer
Yes
Employees Worked With
Charlie
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Mar 09, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 07, 2026

They take fantastic care of my subaru impreza! ! They are always very accomodating! I truly LOVE my Subaru & the care they provide to keep it ion Tip-Top Shape & Looking GREAT!!! 😊🏆🌟 More

by KDOCJEN2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the subaru employees I dealt w in various depts were WONDERFUL!!!
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Mar 09, 2026 -

Subaru of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2026

Out of warranty warranty work. Junk transmission at 100034 miles. Everything is working as it should. More

by Japel123
Recommend Dealer
Yes
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Mar 09, 2026 -

Subaru of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2026

Excellent customer service always willing to help and goes beyond to help me any time I went for service and maintenance. Wonderful person. More

by AZZOUZMD
Recommend Dealer
Yes
Employees Worked With
Jacob
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Mar 09, 2026 -

Subaru of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2026

You all over charge on service and then try to screw me over on trade. All issues were resolved on car for 1500.00 not 10k. Offer 2k for trade a slap in face I'll never buy there again. More

by CEVANGILDER
Recommend Dealer
No
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Mar 06, 2026 -

Subaru of Morgantown responded

Cevan. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

March 06, 2026

My only concern is that I don’t like the upselling of unnecessary and overpriced services. More

by PBCJ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 06, 2026 -

Subaru of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@subarumorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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