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Subaru of Morgantown

Morgantown, WV

4.1
221 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 221 reviews

March 04, 2026

The dealership is amazing! The staff is friendly and quickly responds. Always a good experience! More

by jwilso1755
Recommend Dealer
Yes
Employees Worked With
Jacob
March 04, 2026

Ok Ok. They lied about doing my alignment the last oil change I had Ok More

by TPOLOSKY
Recommend Dealer
Yes
March 04, 2026

Jamie and Jacob provide exquisite service with a side of smiles and hand shakes. A large portion of both at that More

by JUSTINYORK0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie, Jacob
Mar 04, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 05, 2025

Brian Ball got cheated into extra warranty without full explanation of cost coverage and was not shown or explained to the coverage time nothing Need a cancellation form or contract reworked .If not contac More

by pamball1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dorey Larew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

pamball1961 responded

Need all extra taken off cheated Brian Ball Nothing explained Need cancellation form

March 27, 2025

I couldn’t be happier with the help he gave us and my new car. Payment was exactly where I wanted it to be and the warranty was awesome. Thanks again, Heidi Eldred More

by Heldred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorey Larew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
July 22, 2024

I have owned 7 Subarus in my life and I have loved each one. The car is great! My experience with the previous owner was also great . However, the new management has disappointed me. The service depart More

by Prof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan
Jul 23, 2024 -

Subaru of Morgantown responded

Thank you for sharing your experience. It's disappointing to hear that our recent service and sales processes did not meet your expectations, especially given your long history with the brand. We strive to provide transparent and reliable service, so this feedback is concerning. If you're open to discussing further or need assistance, please reach out directly at the contact information below. We hope to regain your confidence. Jacob Smith - Sales Desk Manager - jacobsmith1@lithia.com

April 26, 2024

While driving on North I-79, could not avoid hitting a very scared doe. Took first exit off to inspect the vehicle and then called Subaru of Morgantown since the engine light, cruise light, etc. would n More

by tdeandavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Apr 26, 2024 -

Subaru of Morgantown responded

Thank you for sharing your experience! It's reassuring to hear that Subaru of Morgantown provided prompt and professional service during a stressful situation. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

July 15, 2023

Friendly, not pushy, and fast. We drove it home the day after we tested it More

by Danward48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Cambon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Subaru of Morgantown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Subaru of Morgantown Team

March 01, 2023

The truck we were going to buy. Had a noise In the engine. And the salesman was rude. When I told him. We didn’t want it. And why. More

by Roxianne
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Damion McGinley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Subaru of Morgantown responded

Roxianne, we are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Subaru of Morgantown Team

Mar 06, 2023 -

Roxianne responded

Thank you. We have bought a truck , some where else.

February 01, 2023

I drove 3 hours back and forth to buy my 2016 Town and Country from these folks. I would not hesitate to do the same thing again. Professional and accommodating. Due to weather and other issues I had to p More

by jsilosky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damion McGinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Subaru of Morgantown responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Subaru of Morgantown Team

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