Subaru of Melbourne
West Melbourne, FL
Filter Reviews by Keyword
By Type
101 Reviews of Subaru of Melbourne
We purchased our second new Outback from Subaru of Melbourne due to our satisfaction with the service department and the purchasing experience. We have taken our previous 2019 Outback for all required Melbourne due to our satisfaction with the service department and the purchasing experience. We have taken our previous 2019 Outback for all required maintenance and only had one issue in 7 years. The last time new tires were purchased and installed no one mentioned the tire pressure sensors should be serviced/replaced. Within a year all 4 sensors quit working. A costly error since replacing them now will cost $678. More
We had an excellent experience at Subaru of Melbourne, and Evan Rossi was the reason it was such an easy decision to buy from this dealership. Although the sale was officially closed on our second visit b and Evan Rossi was the reason it was such an easy decision to buy from this dealership. Although the sale was officially closed on our second visit by one of his colleagues since Evan was with another customer, the sale was really all Evan. Evan spent nearly two hours with us on our first visit, patiently answering every question we had and walking us through the differences between the 2025 and 2026 Crosstrek models. He was knowledgeable, thorough, and never pushy, which made us feel completely comfortable and confident in our decision. Thanks to his guidance, we ended up with a 2026 Crosstrek Wilderness that was only about $1,000 more than a 2025 CPO with 2,000 miles on it—an easy choice!!!! To top it off, even after the sale, Evan went out of his way to help us process a $50 Visa gift card just for taking a test drive. That extra level of follow-through really says a lot. Most importantly, my wife absolutely loves her new ride. Huge thanks to Evan and the team at Subaru of Melbourne for making this such a smooth, stress-free experience. Highly recommend! More
We have always had good experiences at Subaru Melbourne. Our sales consultant, Evan Rossi went over and above to help us find our Subaru Outback. Our sales consultant, Evan Rossi went over and above to help us find our Subaru Outback. More
From Dominic, our sales consultant, to their sales manager Jonathan, and general sales manager Mark were all amazing and professional. They all took the time to talk to me and listen to what I was loo manager Jonathan, and general sales manager Mark were all amazing and professional. They all took the time to talk to me and listen to what I was looking for. I was given all the information and showed all the options that all made sense. The overall experience just felt right, professional, not predatory, and actually comforting for someone like me who didn't have confidence and trust after being treated poorly by other dealerships. I felt like a real customer. Highly recommend! More
Everyone I have come in contact with has been top notch. Ask for Edgar Ocampo who was helpful, informative and not pushy. I keep my cars for awhile so the choice isn't easy for me. I was honest with him so Ask for Edgar Ocampo who was helpful, informative and not pushy. I keep my cars for awhile so the choice isn't easy for me. I was honest with him so he knew I was even considering another brand yet he treated me like a long returning client. I love my new Subaru and everyone that helped me get her to my driveway. More
The experience was beyond what we expected. After days of looking for a vehicle and exhausted, Evan and the team at SOM made buying our new Crosstrek and enjoyable experience. Very happy with t After days of looking for a vehicle and exhausted, Evan and the team at SOM made buying our new Crosstrek and enjoyable experience. Very happy with the pricing, finance and customer service, 5 stars and beyond! Definitely will be buying our next vehicle here. More
Dealership was clean and had plenty of vehicles to choose from in stock. Salesmen very much fit the stereotype of the "old school" car salesman that talks fast and tries to misdirect clients. from in stock. Salesmen very much fit the stereotype of the "old school" car salesman that talks fast and tries to misdirect clients. More

