Subaru of Mandan
Mandan, ND
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Our new Forester This is not a typical car dealership. The people genuinely care about you and your input. All of the people in this business are very friendly and n This is not a typical car dealership. The people genuinely care about you and your input. All of the people in this business are very friendly and nice to work with. More
2015 STi, my oh my I preordered a 2015 WRX STi through Kupper Subaru with Tom Fetsch as my salesman and I couldn't be happier. He was available, knowledgeable, and frie I preordered a 2015 WRX STi through Kupper Subaru with Tom Fetsch as my salesman and I couldn't be happier. He was available, knowledgeable, and friendly. He kept me informed of my vehicle from order, to shipping, to arrival and was never annoyed with my persistent requests for more information! Haha Shawn Weekes helped me with my financing and was very straight and forward with all of his information and was also incredibly friendly. I would absolutely recommend these guys to anyone if they're looking for a car. You won't leave here feeling like you could have done better, it's just impossible for a dealership to beat this easy of an experience. More
Excellent experience on a new car purchase! Bought a new Outback with help from Becky Sharff. Very relaxing, low-key experience. One of the only times I didn't feel uneasy and pressured when buy Bought a new Outback with help from Becky Sharff. Very relaxing, low-key experience. One of the only times I didn't feel uneasy and pressured when buying a car. Took a test drive in a few of the cars, then put the whole thing on hold for a week. When we came back, we wanted to try one more test drive before making a decision. Becky was always ready with the keys and answers to our questions. When we decided to buy, we got a call and had to leave about 5 minutes into the paperwork. When we returned the next morning everything was set to go. The whole thing only required about 20 minutes of office time / paperwork, and was completely painless. Becky went through the details of the car with us after the paperwork, and introduced us to the service staff at the dealership. Very pleased! More
A great experience I have purchased about 20 vehicles in my life but my experience buying a new Forester recently was far and away the best. Everyone we dealt with went I have purchased about 20 vehicles in my life but my experience buying a new Forester recently was far and away the best. Everyone we dealt with went out of their way to be helpful and friendly. Most salesmen just want to sell you a car, Tom Fetsch wanted to make sure we purchased the right vehicle for us. He was very patient, and very thorough in his explanation of all options on the vehicle. We were (are) exceptionally impressed with the "eyesight" option. The solidness and quietness of the vehicle are also exceptional. There is more to buying a vehicle than getting the lowest possible price. I am convinced we got the best value, not only with the vehicle, but with the support available at the dealership. I am sure we will be back again in the future. More
Great Experience @ Kupper Subaru The staff from sales persons to all departments were very helpful when we decided to purchase a Subaru Outback on Sat. April 12, 2014. We were introd The staff from sales persons to all departments were very helpful when we decided to purchase a Subaru Outback on Sat. April 12, 2014. We were introduced to each department and greeted very nicely at each station. The sales staff went out of their way to show us features on the Outback and Forester. They answered each and every question that I asked of them. They were very knowledgable about the cars features. Becky Sharff was our sales person and we enjoyed the way she explained the details of the car to the financing of the car. Scott then finished the financial details in which he explained the extended warranty to us. We did purchase the extended warranty. I would give the entire staff an A grade because they seemed so happy that we trusted in them and purchased a Subaru. I am confident that when we need service we will be handled with care and understanding. More
Our Buying Experience These are nice, friendly people to work with in purchasing a car. Car salesmen and business managers are usually not the most friendly of people and These are nice, friendly people to work with in purchasing a car. Car salesmen and business managers are usually not the most friendly of people and my experience when purchasing a car has not always been the best. I have to say that was not what my wife and I experienced at Kupper Subaru; Steven and Shawn were welcoming and knowledgeable people about the product they were selling. I look forward to enjoying our Outback and the service that Kupper Subaru will provide. David and Alice Nix Bismarck, ND More
Subaru Outback 2014 I will never go to another dealership then Subaru of Mandan. This was the best customer service we received, got the vehicle we wanted. We are very I will never go to another dealership then Subaru of Mandan. This was the best customer service we received, got the vehicle we wanted. We are very happy how the sales went, the knockledge of Tom about the knowledge of vehicle was very impressive. We are very impressed with all that has taken place that evening and we went home with our car. I will recommend this dealership to all of my friends. More
Excellent Service and Assistance I contacted Jason to the conclusion and final purchase everyone was very courteous,poliet and knowledgeable. We had an "A1" experience. The service I contacted Jason to the conclusion and final purchase everyone was very courteous,poliet and knowledgeable. We had an "A1" experience. The service was great and everything was explained to our satisfaction. More
I've always liked the Subaru Outback, but never had I've always liked the Subaru Outback, but never had an opportunity to own one before. My wife & I spent months scouring the country for deals, offers I've always liked the Subaru Outback, but never had an opportunity to own one before. My wife & I spent months scouring the country for deals, offers, sales, etc...and wound up meeting Tom Fetsch on-line. After a few months of back & forth, we finally made the trek to Mandan (100+ miles one way). Truth be told - we were shocked at the level of service, honesty, & sincerity we encountered. It was the day of their annual Christmas party, so one would expect rushed service, hurry up & make a decision, & so forth. Not the case - at all. Our test drive was an experience, an adventure unlike anything I've done before - & that's saying something. I can almost assure you that our time at the dealership was spoken of with smiles during their annual party, which my wife threatened to crash, & I'm sure we would've been welcomed! :) To make a long story short, we left the dealership with not one, but two brand new 2014 Subaru's that evening. One Crystal Black Crosstrek Premium and one simply stunning Outback - top of the line with Saddle leather interior, eyesight, etc... I have never felt better about any vehicle my wife has driven - period. It's honestly the most amazing vehicle I've owned - including the luxury phase we went through years ago. If you are in the market for a vehicle, any vehicle, my strongest recommendation is that you look not only at Subaru, but at Mandan's Kupper Subaru. Talk with Tom, take a drive (preferably around the pines, lol...) & experience the efforts of what a united world can provide for you. If you're from the ND area, it's easy to reach. If you're from anywhere else in the country, it's worth the trek, speaking as one who has no shame in flying to another city to purchase an auto. Thanks for taking your valuable time to read this rant! Tim & Kristal Brown More
Great dealer, friendly sales staff, incredible wonderful Great dealer, friendly sales staff, incredible wonderful experience dealing with Tom Fetsch at Kupper Subaru. I knew for a while that I wanted to Great dealer, friendly sales staff, incredible wonderful experience dealing with Tom Fetsch at Kupper Subaru. I knew for a while that I wanted to purchase a Subaru. I spent a lot of time looking online and researching what I wanted. Been driving a new 2014 Subaru Outback since August and am loving it. Tom took the time to explain everything to us and answer all of our questions. Would definitely recommend them to anyone in the market for a Subaru. More