Subaru of Mandan
Mandan, ND
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Very Satisfied My husband and I are first time Subaru Outback owners and couldn't be happier with not only our choice of vehicle, but the customer service provided My husband and I are first time Subaru Outback owners and couldn't be happier with not only our choice of vehicle, but the customer service provided by Kupper Subaru and especially Becky Scharff, our salesperson! From the first time I stopped by the lot to check out several different Subaru models until I drove away in a 2015 Outback, Becky answered every question I had and provided superb guidance without any sales pressure. We took our time making our decision and Becky really took the time to listen to what I wanted in a vehicle and helped me find EXACTLY what I wanted! When it came time to pick up the Outback, Becky showed me all the features and was so patient while I was trying to figure everything out. Throughout the buying process, if she didn't immediately know the answer to one of my questions, she researched it until she did have an answer for me. More
excellent service Outstanding service. Jen promptly arranged an acceptable time and Kendall quickly got the vehicle in and serviced. Work was done so quickly and in a Outstanding service. Jen promptly arranged an acceptable time and Kendall quickly got the vehicle in and serviced. Work was done so quickly and in a very professional manner. Dealership was spotless, Staff friendly and was an enjoyable visit. Best service that I have ever had anywhere. More
BEYOND EXPECTATION! For many months we had test driven every make of SUV's on the market, some 2-3 times, between Bismarck and Minneapolis, MN until a friend told us ab For many months we had test driven every make of SUV's on the market, some 2-3 times, between Bismarck and Minneapolis, MN until a friend told us about her great experience with her 2012 Subaru. Having narrowed our choices to two other makes, we decided to check out this Subaru company before making a final decision. We had a list of "must-haves" that Tom delivered in the first car we test drove. There were so many attributes that other makes didn't have that really sold us on the Subaru. Thanks to Tom Fetsch for being the genuine salesperson who treated us with respect and courtesy. We came back to upgrade to the 2015 Outback. Again, THANKS to Tom! More
Poor service Service is rude to customers and makes no exception for people who purchase a new car here at kupper Subaru... Sales is awesome though! These guys Service is rude to customers and makes no exception for people who purchase a new car here at kupper Subaru... Sales is awesome though! These guys only stay in business because they are the only subaru dealer in area. So glad my first Subaru was purchased in Denver, my third will be too. More
Amazing The salesman worked with me for months while I asked questions until I knew exactly what I wanted. He answered all questions completely. Due to living The salesman worked with me for months while I asked questions until I knew exactly what I wanted. He answered all questions completely. Due to living a long distance from the dealership I was able to correspond vie email and the phone. When I went to get my vehicle I was treated with respect and explained about all the features. They even programmed my phone through Bluetooth before I left and made sure I knew how to use it as a safety concern. More
Great Had a lot of fun test driving buying and our first Subaru, the hassle free no pressure buying atmosphere from the moment you walk in the dealership.. Had a lot of fun test driving buying and our first Subaru, the hassle free no pressure buying atmosphere from the moment you walk in the dealership.. The whole experience was Great! More
Purchase a New Car! As a family we had a great experience buying a new Subaru here! We had an expectation of what we wanted, so it was simple for us to choose our vehicle As a family we had a great experience buying a new Subaru here! We had an expectation of what we wanted, so it was simple for us to choose our vehicle. The great part of the experience was the helpfulness in teaching us about our car. Our salesman Tom, took us through his own personal driving school, that made us familiar with most of the cars equipment and how to use it. It was a relaxing and fun environment, that made purchasing a vehicle non-stressful! More
No hassle Brought a new Subaru, and at first I was disappointed that the price listed was the price, period. After talking for awhile, I liked the no haggling Brought a new Subaru, and at first I was disappointed that the price listed was the price, period. After talking for awhile, I liked the no haggling realizing that what I paid is what someone else paid, no guessing or disappointment if I got a great deal or not. Steven was most helpful in explaining me how to use all of features More
No hassle shopping. Shopping for a new vehicle was a great experience! The test drive with Tom was unpredictable and from start to finish it was low pressure. Shopping for a new vehicle was a great experience! The test drive with Tom was unpredictable and from start to finish it was low pressure. More
07 sti I went to kuper for a 4 wheel alignment cause my front right wheel camber was off when I purchased vehicle elsewhere, they gave me a printout that sai I went to kuper for a 4 wheel alignment cause my front right wheel camber was off when I purchased vehicle elsewhere, they gave me a printout that said all wheels were correct and not much alignment was needed, the front right was never touched and was still visually off, I adjusted myself. I now have to buy 4 new tires because the front right is down to wires at edge near sidewall. More