Subaru of Mandan
Mandan, ND
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New Vehicle Went in to talk about getting a different vehicle, the guys were a great help and I walked out with a new vehicle the same day! I will continue to go Went in to talk about getting a different vehicle, the guys were a great help and I walked out with a new vehicle the same day! I will continue to go back for years! Tom Fetch always makes sure that I am well informed and don't make any decisions unless I am sure about it. I couldn't be happier! More
Fast and efficient service Always simple to schedule an appointment and easy to add additional services. My last visit I had forgotten to schedule a tire rotation but they had n Always simple to schedule an appointment and easy to add additional services. My last visit I had forgotten to schedule a tire rotation but they had no problems adding it to the schedule. And was in and out in a half hour! They checked many items and let me know of the results, giving honest recommendations of tire life, battery life, etc. Very courteous and as usual a pleasure to work with. More
The ONLY reason Kupper didn't get 5 stars! I had made an appointment. for service on our 2014 Outback through their website, but when I arrived for said service they had no record of the appoin I had made an appointment. for service on our 2014 Outback through their website, but when I arrived for said service they had no record of the appointment. They were kind enough to fit me in to their schedule and I was on my way within the hour. Nice, friendly folks to work with and the Subaru is everything they say it is-a terrific vehicle. More
Had car serviced We got to the service dept. on time and they did the 18 thousand mile inspection while we waited in the lounge area and had some pop corn and water to We got to the service dept. on time and they did the 18 thousand mile inspection while we waited in the lounge area and had some pop corn and water to drink the car was done in 45 mins. and we were on our way out . More
Buy new car. We dealt with a fellow by the name of Tom Fetch. I had talked with him over the phone before we made the 4 hour trip to Mandan. When we got there I We dealt with a fellow by the name of Tom Fetch. I had talked with him over the phone before we made the 4 hour trip to Mandan. When we got there I felt as if we were old friends already. He treated us with respect and he and I were jousting back and forth like a couple of old horse traders. He was very helpful and got several models out of the snow for us to try out. We ended up buying a new car other than the model we thought we wanted. so far so good. More
I have always had great service and trust in them, until now Generally I have always had good service. But my recent trip was disappointing. I left there feeling like I am the stereotypical woman who was taken Generally I have always had good service. But my recent trip was disappointing. I left there feeling like I am the stereotypical woman who was taken advantage of at the car shop. I had some maintenance issues that needed to be fixed and also asked them to look at my car starter (which was purchased at a different shop in town years ago). I was told it was the transmitter in my remote and it was recommended that I buy a new remote, which I did. It was a few days before I tried to use my remote starter, and when I did the new remote was doing the same thing the old one was doing, not starting my car. I took my car back down to the dealership and was told that if their technician was to look at it I will be charged (what did I just pay for a few days ago??) and they recommend I go back to the shop that installed it and have them look at it. I asked them why then was I sold a new remote and can he tell me if that was even the problem to begin with since it is STILL NOT WORKING. I was told he couldn't be sure. So obviously they sold me a new remote and then did not even try it out to make sure it was working before returning my car to me (my own stupidity for trusting them and not testing it out right then and there too). I have always had my Subaru serviced at the dealership because I felt I was treated well and they were trustworthy (even though I know I could have the work done cheaper elsewhere). After this experience I am not positive I will be as loyal to them. More
New to Subaru Looking for a new (or new to you) vehicle? We would highly recommend you seek out Joe Guches @ Kupper Subaru. He's honest, knowledgeable, friendly an Looking for a new (or new to you) vehicle? We would highly recommend you seek out Joe Guches @ Kupper Subaru. He's honest, knowledgeable, friendly and an outstanding salesperson. We appreciated his candor and sense of humor throughout our car purchasing experience. We look forward to enjoying our new Subaru. More
Subaru lifer! I've been leasing Subarus from Kuppers since 2010 and will always be a Subaru owner! I've had 2 Foresters and just leased a Legacy and have loved the I've been leasing Subarus from Kuppers since 2010 and will always be a Subaru owner! I've had 2 Foresters and just leased a Legacy and have loved them all! I've never had any type of mechanical issue with any of these vehicles. The service and helpfulness of the staff is second to none. I love the lowest price feature so there's no real bargaining to do. I have since moved to Fargo but just leased my newest Legacy from Kuppers and will continue to return there as long as possible. I have dealt with Becky Sharff all 3 times and I trust her and feel she will always be fair and honest with me. She is the main reason I return to Kuppers. I will also refer anyone looking for a vehicle to give Kuppers a try! You cannot go wrong!! Their staff is courteous, professional, helpful and very friendly to deal with. Makes purchasing/leasing an enjoyable experience!! More
Our First one As Honda owners for over 30 years, and they were great, we were looking for something not to big and easy entry access. Two of our children convinced As Honda owners for over 30 years, and they were great, we were looking for something not to big and easy entry access. Two of our children convinced us to look at the Outback. As "oldies" Allison Gaw was most patient with our learning curve as we kept unwrapping all those bells and whistles of the Out back. A pleasant experience to say the least More
Excellent buying experience! Our experience with Kupper Subaru was excellent from start to finish! Courteous, professional, and friendly staff made buying a new vehicle a pleasure Our experience with Kupper Subaru was excellent from start to finish! Courteous, professional, and friendly staff made buying a new vehicle a pleasure! Will recommend our salesman Joe Guches and also Shawn Weekes to anyone! We will definitely be return buyers! Thank you to the whole staff at Kupper Subaru for making this an easy, hassle free, new vehicle buying experience - with honest pricing! More