Subaru of Mandan
Mandan, ND
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Great help All staff involved were friendly and as a first time leaser the break down from star to finish was very helpful and informative never leafing me in th All staff involved were friendly and as a first time leaser the break down from star to finish was very helpful and informative never leafing me in the dark or question were the number are coming from. using e-mail to ask and answer question they kept me in touch the whole way though so i didn't have to travel back and froth an hour driving form to home to dealership one way. The Crosstrek is a great car and the staff and there help was also on spot. More
Very positive experience Placed an order for a 2016 Outback and dealt with different salesman as one was out of the office. It was a seamless transition from original salesman Placed an order for a 2016 Outback and dealt with different salesman as one was out of the office. It was a seamless transition from original salesman to the second and back to the first again. Everything was handled in a profession manner. We were kept up to date on when our vehicle may arrive and they responded promptly to our requests for information. More
Commendable Integraty Moving from a Legacy to Outback Tom Fetsch methodically explained the value difference, we would be getting with the Outback. We finally agreed and Moving from a Legacy to Outback Tom Fetsch methodically explained the value difference, we would be getting with the Outback. We finally agreed and drove the Outback home. Are very pleased with the purchase. More
Outback purchase The people at Kupper definitely make the buying experience a pleasure. Tom spent the time to ask the right questions to get us into the vehicle we nee The people at Kupper definitely make the buying experience a pleasure. Tom spent the time to ask the right questions to get us into the vehicle we needed. There was no pressure and everyone was very helpful and courteous. The test drive showed us the many features and abilities of the Outback. The "Subie Newbie Car School" shows how committed Kupper is to making sure customers are fully informed when they purchase a new vehicle. Excellent! More
Excellent Salesman Etiquette First lot, first day, looking for a new vehicle. Didn't expect to buy a vehicle that day but with Joe Guches's expertise on the Subaru Outback we wer First lot, first day, looking for a new vehicle. Didn't expect to buy a vehicle that day but with Joe Guches's expertise on the Subaru Outback we were sold. Buying the vehicle went placidly well. It was down right enjoyable to work with Joe and Brian because of their knowledge and politeness towards us as a customer. Would recommend Kupper to everyone no matter the vehicle they are looking at purchasing. More
Great friendly service with a big touch of education Once again, Kupper Subaru surpasses all expectations for excellence. We just took delivery on a new Outback Limited from Tom Fetch. The whole proces Once again, Kupper Subaru surpasses all expectations for excellence. We just took delivery on a new Outback Limited from Tom Fetch. The whole process was quick, easy, and relaxed. My wife loves her new Outback, and Tom did a great and detailed job of explaining all of the features and their operation. This new Outback is nothing short of amazing! More
Second purchase from Kupper, second great experience Just picked up a 2016 Outback from Kupper Subaru in Mandan North Dakota. Our first purchase from Kupper in 2013 went smooth and this purchase did not Just picked up a 2016 Outback from Kupper Subaru in Mandan North Dakota. Our first purchase from Kupper in 2013 went smooth and this purchase did not disappoint! Shawn Weekes and Allison Gaw were polite, thoughtful, professional and pleasure to work with. I highly recommend Kupper and their staff if looking to purchase a new or used vehicle. More
Great experience once again. I've done a few deals with Kupper Subaru and every time its been a smooth and enjoyable experience. They are very helpful and willing to work with you I've done a few deals with Kupper Subaru and every time its been a smooth and enjoyable experience. They are very helpful and willing to work with you, very professional and courteous. More
Not helpful! Called on Monday to set up appointment to have a seatbelt replaced and spark plugs installed. I live three hours from Mandan and had other appointment Called on Monday to set up appointment to have a seatbelt replaced and spark plugs installed. I live three hours from Mandan and had other appointments in Bismarck on the following Friday, service department was completely uninterested in trying to do this work on the day I would be in town. So I will never darken the doors of this dealership again. Service employee was completely no help in fixing and maintaining our subaru. Very dissapointed. Sales sells the first car, service sells the rest. More
Service work on my Outback I am now the owner of a second Subaru Outback. What prompted me to purchase a second Subaru was the service. The staff is always very friendly and pro I am now the owner of a second Subaru Outback. What prompted me to purchase a second Subaru was the service. The staff is always very friendly and provides great service. More