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Subaru of Mandan

Mandan, ND

4.9
493 Reviews

700 Old Red Trail NW

Mandan, ND

58554

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Showing 493 reviews

May 28, 2021

I purchased a 2006 Scion xA from Kramer Subaru. Shea Hillerson was outstanding and made the process very smooth. I would recommend Kramer Subaru. Thank you very much! More

by snoocer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Hillerson
May 28, 2021 -

Subaru of Mandan responded

Your kind words mean a lot to us, snoocer1! We appreciate your feedback and are happy to hear that Shea was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

May 14, 2021

I purchased a 2021 STi from Kramer Subaru and it was hassle and pressure free! Charlie was a great sells rep and was knowledgeable about the vehicle. More

by Bryce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole neibauer, Brian Fried, Charlie Bell
May 15, 2021 -

Subaru of Mandan responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Bryce. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with your vehicle, please feel free to let us know.

May 02, 2021

Just purchased a wrx from Kramer and it was a wonderful experience. Matt entze was my salesmen and he did a terrific job. No bs, no sales pitch crap just straight to the point wonderful service. The financ More

by bradley1982ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Entze
May 03, 2021 -

Subaru of Mandan responded

Thank you for sharing your experience with us, bradley1982ryan! We could not be happier that you enjoyed your experience here at our dealership and that Matt and our team were there to provide you with such exceptional service! Thank you again, and congratulations on your new vehicle!

April 30, 2021

Matthew Entze was very helpful when I and my wife Glenda were looking for a new Subaru. We purchased a 2021 Forester Sport and are very happy with it. More

by jsorensen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lindsey in finance was also very helpful and easy to work with., Matthew Entze
May 01, 2021 -

Subaru of Mandan responded

Thank you, jsorensen! We love hearing from happy customers! We know that buying a car is an important decision, and it is awesome to know that Matthew, Lindsey, and our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle.

April 20, 2021

Charles Bell assisted me and my wife on a car for her. Even though she changed her mind 3 times Charles was patient and helpful. She picked the new Subaru Forester. Charles was so knowledgeable of this v More

by Kingdaddybullfrog
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Bell, Kye Erickson, Dylan Buck Elk, Isaac Ellerkamp
Apr 21, 2021 -

Subaru of Mandan responded

Thank you for taking the time to write this fantastic review, Kingdaddybullfrog! Our team works extremely hard to ensure our customers are 100% satisfied with the sales experience. We look forward to working with you again!

April 18, 2021

Shea Hillerson made our experience a very pleasurable one she went out of her way to make our car buying trip as easy and stress free as possible she rates a ten out of ten in customer service in my book and More

by Bismarck traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fried, Kye Erickson, Shea Hillerson
Apr 19, 2021 -

Subaru of Mandan responded

Thank you for taking the time to share with us, Bismarck traveler! The Kramer Subaru team's goal is to ensure a painless and enjoyable purchasing process for each of our customers. We are happy to read that you found what you wanted efficiently! Please remember that we are always here to assist you with any future auto needs!

April 14, 2021

Charles Bell was very helpful and attentive along with the rest of the staff. Honestly the best experience I have ever had at a dealership. More

by Subi Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Bell
Apr 16, 2021 -

Subaru of Mandan responded

Your kind words mean a lot to us, Subi Man! We appreciate your feedback and are happy to hear that Charles and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We certainly do look forward to assisting you with your future sales and service needs!

April 12, 2021

If I can give it negative stars I would worst experience I’ve ever had buying a vehicle will never ever go back to them will never even get my oil change in their service department to upkeep my warranty. More

by Amy58554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison Gaw, Tom Fetsch, Becky Sharff, Matt Nelson
Apr 13, 2021 -

Subaru of Mandan responded

Hello, we would love the opportunity to talk with you about your rating. If you could contact our Managing Partner, Terry Weszner, at 701-663-9851, we would greatly appreciate it. Guest satisfaction is our #1 priority, and we always want to provide a great experience for each of our guests.

Apr 15, 2021 -

Amy58554 responded

I have talked to him many times. He demanded I be more flexible and refused to help me without having me taking time out of my work schedule. This is one of many negative reviews!

April 09, 2021

Zack Wanner was so helpful and nice. He answered everything I needed to know and was so informative! Perfect customer service! Happy with my vehicle! More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Coutts
Apr 12, 2021 -

Subaru of Mandan responded

We appreciate your five-star review and feedback! We are glad to hear that you were pleased with the service you received from Zack, and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new vehicle!

March 27, 2021

Michael Knapp, Mathew Entzi and Zach Wanner are all aces. They even helped me buy bitcoin. Great sales team and service and general managers and finance manager that treated a Veteran to top notch tre More

by Chadnodak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rydell Matt Schafer Jeff Anderson and the Shuttle Driver great performance
Mar 29, 2021 -

Subaru of Mandan responded

Thank you for your review and five-star rating, Chadnodak. Glad to hear Michael, Matthew, and Zach were able to deliver five- star experience. We certainly do look forward to serving you again down the road!

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