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Subaru of Mandan

Mandan, ND

4.9
493 Reviews

700 Old Red Trail NW

Mandan, ND

58554

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Showing 493 reviews

November 29, 2021

Ordered a 2022 Subaru Ascent and it arrived a month EARLY!! This is my second Subaru and have always received excellent service through Kramer. Michael was very easy to deal with on the purchase of More

by Swangler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fried, Michael Knapp, Kye Erickson
Nov 30, 2021 -

Subaru of Mandan responded

Swangler1, thank you for the feedback and your continued patronage of our dealership! Michael takes customer service very seriously and we are thrilled to know that you are satisfied with his services. Please let us know if there is anything else we can do for you, as we look forward to serving you again down the road. Have fun in your new 2022 Subaru Ascent!

November 24, 2021

We just bought a new Subaru Ascent from Dylan. He was very professional, got us the best possible deal including a rebate we didn’t know about. A-1 Rating More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fried, Kye Erickson, Dylan Buck Elk
Nov 26, 2021 -

Subaru of Mandan responded

Bruce, thank you for your review and five-star rating! Glad to hear Dylan was able to deliver a five-star experience. We certainly do look forward to serving you again down the road. Congratulations on your new Subaru Ascent!

October 05, 2021

This is the second Suburu that we have purchased locally. Had a great experience with a professional staff. Zach Wanner did a very nice job working with us and answering all the questions we had. The new fac More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fried, Zachary Wanner, Lindsay Bohl
Oct 06, 2021 -

Subaru of Mandan responded

Greg, thank you so much for your continued loyalty and patronage! Your positive feedback and recognition of Zach is truly appreciated. Congratulations on your new ride! Please do let us know if you have any additional questions, we are here to help.

September 28, 2021

I've never purchased a car before - new, used, from an individual, or from a dealership. After thoroughly researching several types of vehicles, I ultimately decided on a 2022 Subaru Legacy. When I came t More

by Barbie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary Wanner
Sep 29, 2021 -

Subaru of Mandan responded

Barbie, thank you for recognizing your experience at Kramer Subaru. It is wonderful to hear Zach was so helpful during your visit. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Congratulations on your new Subaru Legacy!

August 27, 2021

So I traded in my 2017 Subaru Forester XT and was given $22000 trade allowance. To only see it on their lot for $26991. $4991 markup. I know dealerships have to make a profit, but this is outrageous. But More

by RuckU2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Bell
Aug 28, 2021 -

Subaru of Mandan responded

RuckU2, we would love the opportunity to talk with you about your rating and review. If you could contact our Managing Partner, Terry Weszner at 701-663-9851., we would greatly appreciate it. Guest satisfaction is our #1 priority, and we always want to provide a great experience for each of our guests.

May 26, 2022 -

RuckU2 responded

I did try and talk to management. They didn't even care when I told them I felt insulted and would be cancelling my prepaid oil changes and would never visit this dealership for anything. I'll drive the extra hour and a half to get to Grand Forks. Oh and the Mitsubishi that your sales manager stated was only worth $12000. I traded it in at Lake GM Auto Center for $18500

August 25, 2021

Micheal worked with me for a couple months trying to find a vehicle for me, after reaching out about my car being hail damage totaled. Found me a new legacy to get me back in a nice vehicle. More

by Ryan Matthys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Knapp, Lindsay Bohl
Aug 26, 2021 -

Subaru of Mandan responded

Ryan, thank you for the awesome feedback and your family’s patronage of our dealership! Michael takes customer service very seriously and we are thrilled to know that you are satisfied with his services. Please let us know if there is anything else, we can do for you, and congratulations on your new legacy!

July 29, 2021

My wife and I purchased a new Subaru last week from Kramer Subaru. The process was easy, trouble-free, with no high-pressure tactics. They were very helpful and polite from beginning to end. Would high More

by Terry Goldade
Recommend Dealer
Yes
Employees Worked With
Shea Hillerson
Jul 30, 2021 -

Subaru of Mandan responded

Terry, thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Shea and Brian's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new car!

July 29, 2021

Loved working with them nice and te)s you everything you need to know runs through the whole truck with you awesome all around great More

by Sassycowgirl2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamus Pitkin
Jul 30, 2021 -

Subaru of Mandan responded

Your positive feedback means so much to our team, Sassycowgirl2008! We look forward to assisting you with all your automotive needs in the future.

July 29, 2021

Went in to see about updating my previous purchase of the Outback Premium and Charlie Bell was excellent in listening to what I was looking for and took notes and checked if they had one in stock. Nothing b More

by japraus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fried, Charlie Bell, Zachary Wanner, Kye Erickson
Jul 30, 2021 -

Subaru of Mandan responded

Ryan, thank you for recognizing your experience at Kramer Subaru. It is wonderful to hear Charlie and our team were helpful during your visit. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Congratulations on your Outback Touring XT!

July 27, 2021

Awesomeness all around! You guys killed it. If I could buy a new car every month I’d come here. Shea was beyond awesome to work with and very personable. Lindsay was on point and so awesome. You guys have More

by David Randle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay , Shea Hillerson
Jul 27, 2021 -

Subaru of Mandan responded

David, thank you for taking the time to write this fantastic review! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again and congratulations on your new vehicle!

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