Subaru of Kings Automall

I just bought my 3rd Subaru from King’s Subaru. I have always had good experiences at King’s and this sale with my sales associate, Peter Robertson, was no exception. No pressure, just help with finding t always had good experiences at King’s and this sale with my sales associate, Peter Robertson, was no exception. No pressure, just help with finding the right car for my needs. Financing went well too. More

I was shopping around for a new vehicle. I contacted a few dealerships. Two of the dealerships was able to reach near my price. The next day about 9am I called Subaru of Kings Automall (Cincinnati/Mason, few dealerships. Two of the dealerships was able to reach near my price. The next day about 9am I called Subaru of Kings Automall (Cincinnati/Mason, Ohio) regarding financing a vehicle. The first discussion Stephen could not meet my price. I receive an email few hours about a lease offer. I though.. yeah.. here we go..cat and mouse game. I have always heard negative comments about leasing. I listen to Stephen about the advantages and disadvantages. I was almost sold. The closing deal was monthly payments, gap insurance no added cost, AWD and all of the safety features. I was sold. The process of buying the vehicle, was AWESOME easy, all computerize with a flash drive. I did not have to spend hours of signing papers. The finance manager Aaron did an EXCELLENT job of explaining every detail. I feel bad about one thing, Aaron and Stephen stayed well over the closing time, but they did it with grace. Plus, the dealership will order my license plates. In three years, I cant wait to lease again. – Rickie More

I was in for a recall on my Ascent and dealt with Lisa Crowe, she was very helpful and accomodating. She made sure I was well taken care of. Crowe, she was very helpful and accomodating. She made sure I was well taken care of. More

Just bought my 1st Subaru from Kings Auto Mall Subaru and was so impressed with our sales person Greg and the dealership. The staff was so friendly and welcoming. Greg went above and beyond to find the per was so impressed with our sales person Greg and the dealership. The staff was so friendly and welcoming. Greg went above and beyond to find the perfect match for our needs. He was patient and understanding and is genuinely authentic. There was no sales pressure whatsoever. I would recommend this dealership to others. Greg made the car buying experience way more pleasant than I expected. More

It is always a pleasure visiting Subaru at the Kings auto mall, JT is the best salesperson I’ve ever dealt with and I have dealt with a lot. The rest of the staff are always courteous and friendly. I will al mall, JT is the best salesperson I’ve ever dealt with and I have dealt with a lot. The rest of the staff are always courteous and friendly. I will always get my vehicles from there. More

Great customer service very polite and thorough.definitel will come back for service and if I need to buy again ..would send other friends and relatives to come hrre. will come back for service and if I need to buy again ..would send other friends and relatives to come hrre. More

Recently worked with Darryl Russell, excellent service! It was a very busy day at Kings Subaru, Darryl took the time to keep me updated on my car’s progress. It was a very busy day at Kings Subaru, Darryl took the time to keep me updated on my car’s progress. More

I visited the service dept on 06NOV19 and worked with Sequoia Foster. He was very professional and efficient. After the service he went over the Multipoint inspection line by line and answered all my q Sequoia Foster. He was very professional and efficient. After the service he went over the Multipoint inspection line by line and answered all my questions about future maintenance need. He was very helpful More

Always a pleasure to work with Bob Foster at Kings Subaru. Stopped in for an oil change for my Legacy when I spotted the 2020 Subaru Forester Sport. A test drive later, I traded my low mileage 2017 Le Subaru. Stopped in for an oil change for my Legacy when I spotted the 2020 Subaru Forester Sport. A test drive later, I traded my low mileage 2017 Legacy for a Silver Ice 2020 Subaru Forester Sport! Bob and the Kings Subaru team made the trade and purchase of my new Forester a very pleasant experience. This is my 3rd Subaru and I will keep coming back! More

I can’t give this dealership even one star. I’ve been there multiple times with the intent on buying a new car. First time I literally had 5 salesman walk right by me in order to talk to older customers. there multiple times with the intent on buying a new car. First time I literally had 5 salesman walk right by me in order to talk to older customers. Where I even had the internet salesman tell me they would be right out. Waited 30 minutes and was never given the time of day. So I left and went to another dealership and bought a 2019 subaru wrx sti. Second time I just decided to trade my forester in and set up a meeting with the sales manager at such and such time. I show up and they tell me he is on the phone. They then proceed to send me to a young arrogant salesman. I never met with the guy who I was set to meet. The salesman was horrible. Even cussed towards my wife. Then he asks if I’m buying a car through him that day. No Thanks...... literally went the next day and traded it in to King’s ford on a brand new 2019 Ford F-150. i would never in a million years recommend this dealership to anyone.pretty sure none of the people on the employee list even work there.... More