228 Reviews of Subaru of Kennesaw - Service Center
Representative was courteous and knowledgeable. I was extremely satisfied with service on my Subaru Outback from Matthew. Calendar In the past Liberty Prioux assisted me and gave me Excellent Servi I was extremely satisfied with service on my Subaru Outback from Matthew. Calendar In the past Liberty Prioux assisted me and gave me Excellent Service! More
Great Service I took my 2014 Suburu Outback into this dealership on a busy Friday afternoon. They were able to work me in for a simple oil change. Turns out I nee I took my 2014 Suburu Outback into this dealership on a busy Friday afternoon. They were able to work me in for a simple oil change. Turns out I needed a new air filter and cabin filter and they alerted me to my tires being at the end of their life. Best of all they WERE NOT PUSHY. I got fixed what needed to be fixed and at a reasonable rate. I worked with MATTHEW and he was helpful. They even washed my car. I recommend them for sure. More
My expectations were not only met, but exceeded! My wife and I are new to Georgia, we recently moved to Woodstock. I was looking for a Subaru Dealership close to our new home. I feel very fortunate t My wife and I are new to Georgia, we recently moved to Woodstock. I was looking for a Subaru Dealership close to our new home. I feel very fortunate to have found Subaru of Kennesaw. Everyone has greeted me as if I have been going there for years. My Service Advisor Joseph was extremely friendly, professional, took care of my service and had my car washed. I would highly recommend Subaru of Kennesaw because of my positive experience. Great job and thank you! More
New Express Service for Oil Change Great new service at the Subaru dealership. No appointment necessary for an oil Change. In and out in less than 30 minutes. I love it ! Great new service at the Subaru dealership. No appointment necessary for an oil Change. In and out in less than 30 minutes. I love it ! More
Service on my Outback The employees are very friendly and will take time to explain things to you. I also like that they always have free snacks and coffee in the waiting. The employees are very friendly and will take time to explain things to you. I also like that they always have free snacks and coffee in the waiting. My service was very quick and done well! More
Tire Replacement I've always had the belief that it was a bad idea to get major work done at a dealer because they are known for higher costs in general. However, the I've always had the belief that it was a bad idea to get major work done at a dealer because they are known for higher costs in general. However, the service provided at Kennesaw Subaru is top notch and the service team seems to really care genuinely about your car. I would highly recommend their services and plan to use them again for future replace and/or repair work. More
Predictably excellent service Jeremy was great-knowledgeable, calm, attentive. Had my car ready when they said they would. It's always a pleasure dealing with this Subaru location. Jeremy was great-knowledgeable, calm, attentive. Had my car ready when they said they would. It's always a pleasure dealing with this Subaru location. More
Good service 2nd time around Kevin did a great job in communication skills for my service. I had my daugther's wedding in a few days when my Outback started having problems. I l Kevin did a great job in communication skills for my service. I had my daugther's wedding in a few days when my Outback started having problems. I live an hour away and after having my local mechanic look at it he suggested I go to the dealership. I was reluctant since my first experience was poor. Kevin encouraged me to bring my car in, got a loaner vehicle so I didn't have to worry while the wedding approached and kept his promise for when he would be able to get back to me regarding the needs of my car. He also was good regarding my need to delay the pick of my car since I do live so far away and have to work. I am a single mom so this flexibility was necessary for me. Kevin has nearly redeemed my poor impression of the service I got the first time I came to Subaru of Kennesaw. I am now a week out from picking up my vehicle and I have no problems! Kevin also ensured the vehicle was clean inside and out and "polished up." More
Been coming here for six years Very happy with the staff and service! Most of the staff know me from the six years of owning my 2010 outback, so it's always pleasant to be welcomed Very happy with the staff and service! Most of the staff know me from the six years of owning my 2010 outback, so it's always pleasant to be welcomed warmly. More
Recall repair One call. Awesome response. Car fixed in a matter of hours. Used a loaner and it was great as well. Steve is a terrific customer service representat One call. Awesome response. Car fixed in a matter of hours. Used a loaner and it was great as well. Steve is a terrific customer service representative for the dealership. More