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Subaru of Kennesaw - Service Center

Kennesaw, GA

2.4
228 Reviews

228 Reviews of Subaru of Kennesaw - Service Center

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August 09, 2016

Representative was courteous and knowledgeable. I was extremely satisfied with service on my Subaru Outback from Matthew. Calendar In the past Liberty Prioux assisted me and gave me Excellent Servi More

by Naptown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 15, 2016 -

Subaru of Kennesaw responded

Thank you for the compliments about Matthew and Liberty and posting a review about your experience!

August 07, 2016

Great Service I took my 2014 Suburu Outback into this dealership on a busy Friday afternoon. They were able to work me in for a simple oil change. Turns out I nee More

by David 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 15, 2016 -

Subaru of Kennesaw responded

Thank you for the recommendation!

August 07, 2016

My expectations were not only met, but exceeded! My wife and I are new to Georgia, we recently moved to Woodstock. I was looking for a Subaru Dealership close to our new home. I feel very fortunate t More

by FIVE STAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph #24612
Aug 15, 2016 -

Subaru of Kennesaw responded

Welcome to the Peach State! We appreciate the opportunity to service your Subaru and your compliments about Joseph - thank you for posting.

August 05, 2016

New Express Service for Oil Change Great new service at the Subaru dealership. No appointment necessary for an oil Change. In and out in less than 30 minutes. I love it ! More

by Lela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor in the Service Department
Aug 15, 2016 -

Subaru of Kennesaw responded

So glad you were pleased with, and posted about, our much anticipated Express Service - thank you !

August 03, 2016

Service on my Outback The employees are very friendly and will take time to explain things to you. I also like that they always have free snacks and coffee in the waiting. More

by Fifi M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Quackenbush
Aug 15, 2016 -

Subaru of Kennesaw responded

Thank you for posting about your pleasant experience in our service department!

July 26, 2016

Tire Replacement I've always had the belief that it was a bad idea to get major work done at a dealer because they are known for higher costs in general. However, the More

by andrew_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 15, 2016 -

Subaru of Kennesaw responded

Our service team does genuinely care about your car and we are glad you noticed and really appreciate your review - thanks!

July 07, 2016

Predictably excellent service Jeremy was great-knowledgeable, calm, attentive. Had my car ready when they said they would. It's always a pleasure dealing with this Subaru location. More

by Buckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
Aug 15, 2016 -

Subaru of Kennesaw responded

We appreciate your review and knowing that your visits to our service department are always a pleasure!

July 02, 2016

Good service 2nd time around Kevin did a great job in communication skills for my service. I had my daugther's wedding in a few days when my Outback started having problems. I l More

by suzys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Herubin
Aug 15, 2016 -

Subaru of Kennesaw responded

We are glad to know your regard for our service department has been redeemed and Kevin is the staff member to thank for it. Thank you for rating us!

June 23, 2016

Been coming here for six years Very happy with the staff and service! Most of the staff know me from the six years of owning my 2010 outback, so it's always pleasant to be welcomed More

by outback2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Spain, Jason Quackenbush
Aug 15, 2016 -

Subaru of Kennesaw responded

We appreciate your loyalty and the opportunity to maintain your Outback for you.

June 22, 2016

Recall repair One call. Awesome response. Car fixed in a matter of hours. Used a loaner and it was great as well. Steve is a terrific customer service representat More

by Barbarabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve service department manager
Jun 22, 2016 -

Subaru of Kennesaw responded

Glad your service visit went well - thank you for posting!

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