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Subaru of Kennesaw - Service Center

Kennesaw, GA

2.4
228 Reviews

228 Reviews of Subaru of Kennesaw - Service Center

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May 02, 2017

oil change/tire rotation Stopped by on a recent trip into Kennesaw to get service on my outback. The service personnel got my vehicle in and out very quickly and even gave m More

by sukie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Cope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Celender
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2017 -

Subaru of Kennesaw responded

We appreciate your 5 star review - The first good car wash after the pollen season is the best one of the entire year!

April 06, 2017

Good Service Always have my Subaru service work performed here and have recommended the sales and service to my friends. The service area always works with me whe More

by mountaingirl2013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
Apr 06, 2017 -

Subaru of Kennesaw responded

Thank you for the 5-star rating and kind words about our service department!

April 04, 2017

i was completely sastified with my service I was completely sastified with my service I bought my Subaru here and have always had all my service work done here and have always bee completel More

by albert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Poole Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Celender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2017 -

Subaru of Kennesaw responded

We really appreciate your compliments about our service team- thank you for taking the time to rate your experience with us!

March 21, 2017

Service experience I love this dealership. I do all my services here. And Ralph the salesman, is so nice and always takes the time to come talk to us. The service rep, More

by Krisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Spain
Apr 03, 2017 -

Subaru of Kennesaw responded

Thank you for the opportunity to service your vehicle and the kind words about our dealership!

March 07, 2017

Excellent staff and service. I came in for routine service was promptly taken care of, the staff was very professional and explained all the services performed, and gave me a comp More

by Robert U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Subaru of Kennesaw responded

Thank you for posting your review of our service department - glad to hear that it was a 5-star visit!

March 07, 2017

Service Excellent customer service. When we left CT I was concerned about service for my 2013 forester. Went to subaru of Kennesaw and felt very comfortable i More

by Theresa Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All friendly helpful knowledgeable
Apr 03, 2017 -

Subaru of Kennesaw responded

We are pleased to know that your experience in our service department eased any concerns you had about finding a new dealership to take care of your Forester - happy driving until we see you next time!

February 15, 2017

Best Dealership Ever Love these folks at Subaru Kennesaw. Everyone was so nice and more importantly helpful. Even though I travel an long way to go there, it's totally w More

by sydney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Macarthur, Jeremy Heuschneider
Feb 20, 2017 -

Subaru of Kennesaw responded

It is an honor that you drive so far to visit us for service and we are glad to know that it is worth the drive!

February 10, 2017

12 mile service on 2015 Forrester Regular service no mechanical issues. The service advisor was prompt, very professional and gave us information for customer waiting and snacks and More

by sr customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Spain
Feb 20, 2017 -

Subaru of Kennesaw responded

We are glad to know we earned your 5-star rating - thank you for posting!

February 03, 2017

First time I loved it. The young man that checked me answered all of my questions and had all of my records right there. I recently moved to GA from VA with my S More

by Meezer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am awful with names but he was great and very polite. Helped me to resolve my Bluetooth problem.
Feb 20, 2017 -

Subaru of Kennesaw responded

We really appreciate your review of our service department and glad that you were pleased with the experience. Hope this spring finds you and your Subaru exploring all of the beautiful places Georgia has to offer!

January 19, 2017

More than pleased! Thanks to Kennesaw dealership. Great staff, Charles(Chuck), Ben, Matthew,and was introduced to the boss (keep considering "old age discount). Very pr More

by Gg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Bayard
Feb 03, 2017 -

Subaru of Kennesaw responded

Thank you for the five star rating and compliments about our staff! Our service team will take great care of you too when you ready for your first maintenance visit. Happy driving until then!

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