Subaru of Kennesaw - Service Center

I had window shields placed on my outback and Wendy was a great help with that. She ask and got me a discount. I love the look and I'm very pleased great help with that. She ask and got me a discount. I love the look and I'm very pleased More

Subaru called me to let me know it was time to bring my car in for regular maintenance. I was out of town at the time, and the tire pressure light went on. I tried filling the tries myself, but the air mac car in for regular maintenance. I was out of town at the time, and the tire pressure light went on. I tried filling the tries myself, but the air machine at the gas station I was at was obviously faulty (telling me my tires were at 35 psi), or I was doing ti incorrectly. I went to the dealership and explained my confusion. They gave me an oil change, filled my tires correctly, and rotated the tires--and all of it was under my warranty. They were friendly throughout the process, and updated me on my car's progress. I got a free wash, and was on my way in about an hour and 15 minutes (and that was with 4 other people in the waiting room--not too bad). I also noticed that another woman had come in and was talking to a salesman about how she wanted her old car back. She was pretty whiny and insistent, and the salesman did everything he could to get her back into her OLD car (even though her Subaru was obviously nicer/newer). I thought that exemplified service. Oh, and he was nice to her the whole time she was complaining as loudly as she could about how her new Subaru didn't have a space specifically for her purse, etc. More

I got my WRS two years ago, and also with the extended warranty, My battery got bad I just drove there and they fix it in an hour with out scheduling amazing. warranty, My battery got bad I just drove there and they fix it in an hour with out scheduling amazing. More

Excellent customer service, I've already seen a huge difference buying a Subaru versus the competition. My brother also has a Subaru and we're both glad we made the switch. difference buying a Subaru versus the competition. My brother also has a Subaru and we're both glad we made the switch. More

Good car, good service. The buying experience was a good experience. When you buy from Kennesaw Subaru you make friends. Chris, out salesperson, was a pleasure to deal with. Louis the manager is a gentleman experience. When you buy from Kennesaw Subaru you make friends. Chris, out salesperson, was a pleasure to deal with. Louis the manager is a gentleman. More

Excellent service. I could go to a Subaru dealer much closer to my home in Dunwoody, however, because the folks in Kennesaw do such a great job, I don't mind traveling the extra miles. closer to my home in Dunwoody, however, because the folks in Kennesaw do such a great job, I don't mind traveling the extra miles. More

I love my Forrester and am quite impressed with the folks at the dealership! Buying the car was an enjoyable experience (thanks, William!!) and my first service appointment was easy to set up and was done in at the dealership! Buying the car was an enjoyable experience (thanks, William!!) and my first service appointment was easy to set up and was done in a flash (thanks, Steve and staff!!). More

VERY GOOD VISIT TO HAVE A DEFECTIVE BATTERY REPLACED. NO PROBLEMS WITH THIS VISIT WHAT SO EVER. THIS DEALER MAKES YOUR PURCHASE A VERY GOOD EXPERIENCE. THANKS PROBLEMS WITH THIS VISIT WHAT SO EVER. THIS DEALER MAKES YOUR PURCHASE A VERY GOOD EXPERIENCE. THANKS More

The service department knows how to encourage rpeat business. They are courteous, friendly, and the work is done in a reasonable amount of time. Plus my car is washed and looks great! Lydia is wonderf business. They are courteous, friendly, and the work is done in a reasonable amount of time. Plus my car is washed and looks great! Lydia is wonderful to chat with and makes you feel at home. Thank you all for making a routine chore a good experience. Julie More

At 75K, my 2006 Subarau Outback station wagon is finally At 75K, my 2006 Subarau Outback station wagon is finally beginning to need some of the loving care and maintenence work that I didn't need to w At 75K, my 2006 Subarau Outback station wagon is finally beginning to need some of the loving care and maintenence work that I didn't need to worry about for the first six years of driving it.The car has been used both as a commuter and as an off-road car, so it hasn't been all easy road driving. I brought it into Subaru of Kennesaw to replace worn brake pads, and ended up replacing some drive train worn bushings, changing differential and transmission fluids and filts, some other wear-related odds and ends; they also found and repaired a nail in my front tire which I hadn't noticed. The final cost was not cheap, but it was more than fair, and the service manager Wendy additionally took off every promotional discount she could think of. What I am paying for when I take my car to a (good) dealership is the comfort factor. I know that they aren't just going to fix the problem that I brought it in for; they are going to thoroughly check my car and alert if there are any other problems. I have taken other cars in the past to private mchanics and specialists, and while they have been excellent for fixing specific issues, they usually didn't have the resources to easily check over all the car's systems, so unless they bumped into something while fixing the main problem, wear issues that would soon become problems tended to get overlooked. That nail in the front tire probably would have been overlooked. Subaru of Kennesaw is among the best dealerships that I have used; they are relibable, they do an excellent job, and they stand behind their service work if somethng is not satisfactory. More