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Subaru of Kennesaw - Service Center

Kennesaw, GA

2.4
228 Reviews

228 Reviews of Subaru of Kennesaw - Service Center

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June 07, 2014

15,000 mile checkup Great experience at Subaru of Kennesaw - very quick turnaround, and offered to wash the vehicle. Paperwork was ready upon pickup and handled quickly. More

by allendale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 03, 2014

Good car, but dealership not as committed as others to custo The personnel in the service department are friendly and seem committed. Their work appears to be of good quality, but their prices are high. While ty More

by JaRyals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
Jun 03, 2014 -

Subaru of Kennesaw responded

Good Day Mr. Customer: Thank you for taking the time to post your review. Of course we are disappointed in your dissatisfaction, and we apologize. Since you did not identify yourself, we have done some research and believe we have identified your service visit. You came in for a synthetic oil change and a tire rotation. All of our pricing is clearly posted. Your service was completed in a timely fashion, at the published pricing. We also extended to you our on line coupon discount to defray the cost. Subaru of Kennesaw strives at all times to create sales and service atmosphere where customers are comfortable and feel welcome. We have become a “Best Dealer” of Kudzu, Edmunds and Dealer Rater based on our customer’s opinions. Feel free to contact me directly to discuss your visit. Cynthia Ingraham Customer Relations Manager Subaru of Kennesaw

May 28, 2014

Fastest Oil Change Ever My Subaru Outback was due a 25,000 mile checkup and oil change and I was about to go on a trip and let the service slip up on me. I called service and More

by Don48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Quackenbush
May 22, 2014

Scheduled oil change Steve and Lydia are the nicest folks to work with. This is the third time I've been in their service department, and they truly understand customer c More

by LadyBook123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Macarthur
May 09, 2014

Very courteous and quick service Lydia was very friendly and attentive, and my appointment lasted a little over an hour. I was pleasantly surprised that I left the service center so More

by kdaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 30, 2014

Great Atmosphere A Retired Subaru Tech myself, needed help with my 5th Subaru I have owned, Finally Bought the car of my dreams 2011 Forester XT Turbo 60K Service can More

by micwood50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician Mike, Conrad Macarthur
April 25, 2014

great service great atmosphere, very friendly and professional. I highly recommend this dealership. received a great service from the moment I walked on the lot, w More

by T.austin74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 22, 2014

Knowledgeable & professional Lucy was very instrumental in helping me assess what type of service I needed for my car. She was knowledgeable respectful and professional. Whenever More

by Denise2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
April 15, 2014

2nd Service Lydia was very helpful ensuring a very quick turnaround on my 15,000 mile check up. I was able to get in and out in about 30 minutes. More

by teriordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 08, 2014

Quality service Lets face it no one likes car repairs. But at Subaru in Kennesaw they make the process pretty painless. They are friendly, do their best to accomm More

by naglec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
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