Subaru of Kennesaw - Service Center

Best Dealership Ever Lydia Carroll is a truly exceptional service advisor. We followed her out to Kennesaw from her old dealership in Decatur, where we first worked with h Lydia Carroll is a truly exceptional service advisor. We followed her out to Kennesaw from her old dealership in Decatur, where we first worked with her. We happily make the 31-mile drive from unincorporated Norcross to Kennesaw, because she is more than worth it. The last time I was there, for routine service, I watched as a couple came in and started their interaction with Lydia. They were somewhat demanding and skeptical; you know, armored up, the way you have to be at most dealerships. I smiled to myself and thought, "They must not know Lydia." Over the next 90 minutes, I watched as Lydia solved all their problems and eased all their concerns, as she does for all her clients. When they left, they were all smiles and offered to treat her to lunch. We are now on our third lease from Subaru of Kennesaw: a 2009 Impreza, a 2012 Impreza, and now a 2015 Outback. The leasing experience has been a dream each time. We wouldn't even think of going to another dealership--they have earned our loyalty. More

Great dealer. The folks were friendly. Service was excellent. Would recommend them to any one who is either thinking of buying a Subaru or who already has one and w The folks were friendly. Service was excellent. Would recommend them to any one who is either thinking of buying a Subaru or who already has one and who is need of service. More

Great Service - Before and After the Sale Subarus are great cars and this is a great Subaru Dealership. My wife and I have bought two cars here and we are certain to buy more. Our sales prof Subarus are great cars and this is a great Subaru Dealership. My wife and I have bought two cars here and we are certain to buy more. Our sales professional, Charles Bayard, took great care of us and still stays in touch. Each and every visit for for scheduled maintenance has started and ended on time and they do exactly what they say for the price they quote. Check 'em out. Can't go wrong. More

Great customer services Excellent and prompt service. I love this dealership. I bought my first Subaru 3 yrs ago and my experience with the sales team was excellent and posit Excellent and prompt service. I love this dealership. I bought my first Subaru 3 yrs ago and my experience with the sales team was excellent and positive. Very professional, knowledgeable and no pressure at all. The customer services team is excellent. I highly recommend this dealership. More

great service My car was taken right in even though I showed up for my appointment 1 and 1/2 hours early! I am so impressed with my Outback and the friendliness of My car was taken right in even though I showed up for my appointment 1 and 1/2 hours early! I am so impressed with my Outback and the friendliness of the entire dealership, I would recommend them to anyone! AND I DO!! More

Great Service There was a noise in our 2013 Legacy. I called Lydia Carroll and as usual she got us an appt. right away to get it in. Upon arrival the service cent There was a noise in our 2013 Legacy. I called Lydia Carroll and as usual she got us an appt. right away to get it in. Upon arrival the service center was extremely busy but Lydia always has time to make sure you're taken care of. She is always friendly, efficient and I always request Lydia when calling for an appointment. We have 2 Subaru vehicles and would recommend this dealership and Lydia in Service. More

Excellent Service Friendly staff. Clean facility. Great service department. We drive an hour and half to get our car serviced. They treat us great and have a free shu Friendly staff. Clean facility. Great service department. We drive an hour and half to get our car serviced. They treat us great and have a free shuttle so we can have lunch at the Red Eyed Mule while they service our car. A double win. Car is always clean and ready on time. More

Maaco dave they exceed expectations fast and great lucy lydia steve lou will johnny chris all always do great I buy new subarus 5 new bought a used suv and serv they exceed expectations fast and great lucy lydia steve lou will johnny chris all always do great I buy new subarus 5 new bought a used suv and service with them only good job folks More

SERVICE VISIT VERY GOOD VISIT, AS USUAL SERVICE WAS GREAT AND THE PEOPLE VERY INTERESTED IN DOING A GOOD JOB. THE TIME WAS A SHORT WAIT TIME AND THE OUTBACK CAME VERY GOOD VISIT, AS USUAL SERVICE WAS GREAT AND THE PEOPLE VERY INTERESTED IN DOING A GOOD JOB. THE TIME WAS A SHORT WAIT TIME AND THE OUTBACK CAME BACK TO US VERY CLEAN AND WE APPRECIATE THIS VERY MUCH. More