228 Reviews of Subaru of Kennesaw - Service Center
Service Department always helpful At 75000 miles they are the only ones who have serviced my Outback, except for a new set of tires. Always friendly, Service seems to be done right the At 75000 miles they are the only ones who have serviced my Outback, except for a new set of tires. Always friendly, Service seems to be done right the first time always. More
Service Great Service, friendly, informative and huplful service. Car was washed and ready in a timely manner. I will return to Subaru of Kennesaw for service Great Service, friendly, informative and huplful service. Car was washed and ready in a timely manner. I will return to Subaru of Kennesaw for service again. More
Fast with doing oil change! I had an appointment to get my oil change with the service department . I took it in and the service was finish on it within 35 min. I had an appointment to get my oil change with the service department . I took it in and the service was finish on it within 35 min. More
Scheduled Maintenance Warm welcoming, fast service for my first scheduled maintenance in the busy afternoon of Father's day weekend! I was truely satisfied for their seamle Warm welcoming, fast service for my first scheduled maintenance in the busy afternoon of Father's day weekend! I was truely satisfied for their seamless professional service. Thank you Subaru of Kennesaw, GA! More
Outstanding Service Advisor Once again when we experienced a problem with our Legacy Lydia in Service was right there to help us. The Low Pressure light came on again and when I Once again when we experienced a problem with our Legacy Lydia in Service was right there to help us. The Low Pressure light came on again and when I called Lydia she got me in right away. When arriving she did an inspection of the car. After the car was repaired she went over the repairs with me, made sure I understood them and told me if there was a repeat of the problem to call. Lydia is a huge asset to Subaru of Kennesaw. More
Worst Subaru has the worst customer service and so does this dealership. I had an engine issue with my 2014 STI that only have 7600 miles on it. The Vehic Subaru has the worst customer service and so does this dealership. I had an engine issue with my 2014 STI that only have 7600 miles on it. The Vehicle spun a rod bearing and instead of fixing it under warranty they would do it under a one time good will. They tried to blam me saying I miss shifted or over revved the engine both they had no proof to show I did that. This was a car that I only drive on nice days and take great car of. The worst part was the GM was extremely rude and disrespect full when I tried to explain there was no way this could have happen it was a vehicle defect. But this will be the last Subaru I will own and the last time I will go to this dealer. More
Overall dealership review We have bought 2 Subaru's in last 5 years and find their sales and service to be excellent. The dealership is clean, family and pet friendly. We have bought 2 Subaru's in last 5 years and find their sales and service to be excellent. The dealership is clean, family and pet friendly. More
First Complementary Service Efficient service - In and out in short order - No hassles - Pleasant waiting area with comfortable seats, TV, snacks, and coffee - Will use service d Efficient service - In and out in short order - No hassles - Pleasant waiting area with comfortable seats, TV, snacks, and coffee - Will use service department again. More
Great service These guys have really helped keep my Outback running in tip-top shape. They do fantastic work, it's easy to get scheduled, and they really take care These guys have really helped keep my Outback running in tip-top shape. They do fantastic work, it's easy to get scheduled, and they really take care of their customers. I've never had better service from a dealership. More
Quick oil change Took my Outback in for oil change and tire rotation. service was performed in a timely manner. Inquired about status of air bags was told my airbags w Took my Outback in for oil change and tire rotation. service was performed in a timely manner. Inquired about status of air bags was told my airbags were not part of the recall. More