Subaru of Keene

Great I had a good experience at the dealership. The staff were very knowledgeable of the inventory. The showroom was clean and organized. I'm happy with my I had a good experience at the dealership. The staff were very knowledgeable of the inventory. The showroom was clean and organized. I'm happy with my choice. More

Exceptional Service They say that Subarus sell themselves. That may be true, but after arriving at a dealership in my town and being summarily ignored, I drove 15 miles a They say that Subarus sell themselves. That may be true, but after arriving at a dealership in my town and being summarily ignored, I drove 15 miles and across the state line to Subaru of Keene, where I was greeted promptly by Kathy Kelley who went on to provide me with an excellent purchase experience. No 'tactics' or pressure - just a wonderfully helpful and informative presentation, and a full-service attitude. A+ overall, and a great car, too. More

Great people to work with! Very friendly, knowledgeable staff, great overall car buying experience. As an added bonus they offer free food, coffee, and have a great waiting roo Very friendly, knowledgeable staff, great overall car buying experience. As an added bonus they offer free food, coffee, and have a great waiting room. I would highly recommend! More

Customer Service My first car buying experience was a nightmare up until I walked into Subaru of Keene and was greeted by Ms. Victoria Hamman. She went far above and My first car buying experience was a nightmare up until I walked into Subaru of Keene and was greeted by Ms. Victoria Hamman. She went far above and beyond any other sales professional I have encountered in a nearly 5 month search for the right pre-owned vehicle. She helped me identify many suitable cars within the tight specifications I gave her and has always responded to my inquiries quickly and concisely. More

Buying a new car I absolutely HATE car shopping! For that reason I dreaded having to replace my old car but I had no choice. Everyone at the Subaru Dealership made me I absolutely HATE car shopping! For that reason I dreaded having to replace my old car but I had no choice. Everyone at the Subaru Dealership made me feel very welcome. I never felt patronized or a "lesser" person, being an older woman and not always understanding the mechanics of vehicles I probably had some pretty silly questions but Jacob (our salesperson) was very patient with me and explained everything well. I never got the "hard sell" and really, the car we settled on (Subaru Crosstrek) pretty much sold itself but Jacob made the experience very comfortable. Also, Dan in the business office made the TONS of paperwork you now have to fill out go very easily also. And was great in taking care of what needed doing because I could not find the old title to my trade-in. Neither my husband or I are very pushy so we possibly could have gotten a better deal if we were but I felt comfortable and never felt "manipulated" like some past car buying experiences. As long as the future service experiences are as good as the actual car buying was I will be extremely happy with the Subaru Dealership! More

Very Good Sales Experience Our experience at Subaru of Keene was very good. Kathy Kelley took extra good care of us in reviewing the operation of our new vehicle. We were able Our experience at Subaru of Keene was very good. Kathy Kelley took extra good care of us in reviewing the operation of our new vehicle. We were able to understand much of how the various systems worked when we left. So far our Forester has been very impressive, so we are happy with that as well. The business end went very smoothly thanks to the good work of Kelly Barber and Dan Kuraner. More

Kathy Kelley was extremely interested in what we wanted for a vehicle. To this end, she centered in on just the right model and offered to test drive one on the was extremely interested in what we wanted for a vehicle. To this end, she centered in on just the right model and offered to test drive one on the lot (CrossTrek 2014). She was very thorough in her detailed explanations of each component of the vehicle. Friendly and competent advice and guidance is what Kelley provided us. Respectively, Diane Young More

Looking to buy an Impreza Having put in a lot of research on buying a new car, we came to the conclusion that Impreza would be a good fit, it was just a matter of driving one. Having put in a lot of research on buying a new car, we came to the conclusion that Impreza would be a good fit, it was just a matter of driving one. Having looked on line and seeing that several were available at the Keene store, we phoned and made an appointment to test drive one of them. When we arrived, we were met by several smiling faces and we were made to feel at ease. The car we had chased was already ready for the test drive. Kathy took us out to the car and explained all of the controls before we drove off. Just a few minutes in the car was enough to know that it would fit - although the size of the wiper arms was a bit worrying! Having driven the car in the rain, they're great! The whole experience of exchanging our Jeep for the Impreza was a joy (yes I used that word!) from start to finish, including signing the finances. I would recommend this dealership and the folks we dealt with (thank you Kathy!), any time I'm asked. I came looking for a car (and hungry) and I went home with an Impreza, having eaten a very nice bagel from Customer Service! More

Subaru Purchase I went to Subaru of Keene to explore purchasing a new Subaru Legacy. Curt was very friendly and made the process stress free. I felt I was being given I went to Subaru of Keene to explore purchasing a new Subaru Legacy. Curt was very friendly and made the process stress free. I felt I was being given a fair deal and appreciated the customer services Subaru of Keene provided, because of this I drove away in a new 2014 Subaru Legacy which I love! More

New car Review It was a Great Experience. We all Love the car. Curt was beyond helpful and even came in on a day off to make sure things were going smoothly. It was a Great Experience. We all Love the car. Curt was beyond helpful and even came in on a day off to make sure things were going smoothly. More