Subaru of Jacksonville - Service Center

Expedient, courteous, welcoming and engaging! This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the w This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the waiting area and restrooms are clean and pleasant. More

Danny helped me in service since Mike was not at his desk when I arrived. Danny was excellent and had my rental car available and was also there when I returned my vehicle. Danny was very helpful and good t when I arrived. Danny was excellent and had my rental car available and was also there when I returned my vehicle. Danny was very helpful and good to work with a first time Subaru owner. More

Subaru of Jacksonville to the rescue…Driving back to Florida, the 4 year old battery decided to expire while on I95, just north of Jacksonville. Call Subaru Roadside assistance, they dispatched a flatbe Florida, the 4 year old battery decided to expire while on I95, just north of Jacksonville. Call Subaru Roadside assistance, they dispatched a flatbed to bring the car to Subaru of Jacksonville. First thing the next morning, Mike Needham, in service, call to let us know the car was repaired and ready to go. Great dealership, great car!! More

I have had a great experience with Subaru of Jacksonville! Mike Needham in the service department has excellent customer service! He goes above and beyond to make sure you are taken care of and Jacksonville! Mike Needham in the service department has excellent customer service! He goes above and beyond to make sure you are taken care of and you’re back on the road. The technicians are great and get you in and out fairly quickly. The waiting area is always well stocked with drinks and snacks in the morning. I have always been a bit skeptical of dealerships based on some past experiences, but Subaru of Jacksonville made me feel like family. I will continue to bring my vehicle to them for all my maintenance needs! If you are looking for an excellent dealership to service your Subaru, go here! More

My first visit to Subaru of Jacksonville, they found a nail in my tire and fixed it immediately, whereas the dealership I have been going to said everything was fine… Ha! Anyway, I just went again yesterd nail in my tire and fixed it immediately, whereas the dealership I have been going to said everything was fine… Ha! Anyway, I just went again yesterday for a tire rotation, an oil change and a general inspection and everything was great. The service was done so very quickly and Mini was an excellent person to handle my visit. Thank you Subaru of Jacksonville .! More

Mini and the ac technician so polite and professional. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. More

Efficient. Friendly. Clean. Great work. Do a great job keeping my Outback like new. Thanks! Friendly. Clean. Great work. Do a great job keeping my Outback like new. Thanks! More

Great service, they warranty their work, and they are always available. Mr. Mike in the service department along with the tech are great! always available. Mr. Mike in the service department along with the tech are great! More

The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal and extremely kind. More

Very friendly service, especially Minnie. They were extremely helpful, And even though we did not buy our Subaru there, originally they gave us a loaner car to help us get home They were extremely helpful, And even though we did not buy our Subaru there, originally they gave us a loaner car to help us get home More