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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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July 31, 2021

Very professional, polite and helpful staff. My Subaru was in for regular service and it was done in half the time. Very pleased with everything. More

by musegades.mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Jerome and the rest of the Subaru team provided a professional and easy purchase experience! It’s clear customer service is their number one priority! More

by jean.c.matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

I arrived this morning at 9am for my first 6,000 mile service. It was my first so I was a little nervous about not having an appointment. The process was very smooth. They said it’d be about an hour and More

by BonnieEllenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

I m very pleased this dealership it is clean and comfortable. The issu was s I had with the last oil change was promptly address and a reasonable solution was reach. I would recommend Subaru and More

by M.Sacre6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

This dealership continues to exceed my expectations at every turn. We are 2 Subaru family and their service team is Amazing. From the top down they all have can do attitudes and are extremely knowledgea More

by david@mbhospitalityproducts.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
July 29, 2021

All around excellent customer service was provided by Mike Needham and his team. All vehicle services were performed promptly upon arrival and I was provided with expert service advise. Mike also took th More

by Lordver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

Excellent service. Took time to help us with setting up our driver recognition and a free car wash. Pleasant waiting room with snacks and drinks. More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

The service group is top notch. I was greated with a smile and Danny the service writer is awesome he kept me informed throughout the process. The service group was quick and they even washed the car. D More

by Mcwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

My service was quick and convenient. The gentleman that assisted me was friendly and helpful. The pricing was what I expected, no surprises. Overall great experience! More

by Samanthahev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

Subaru of Jacksonville does quick accurate service work and nice waiting facility, pleasant employees. Always bring my Subaru back for service and haven’t been disappointed. More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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