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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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August 08, 2021

The staff was friendly and courteous. Mike Needham was attentive and knowledgeable. He went above and beyond my expectations. More

by SatisfiedSubaruOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
August 07, 2021

Helpful friendly efficient staff. Salesman and service were available to help and took time to answer questions and concerns. Will definitely be using this dealership for our present and future car. More

by Gittle29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Mike Needham went above and beyond for me and my Subaru. He worked with Subaru customer service to make sure everything was taken care of. He kept me informed and never kept me waiting. If I move from the a More

by agazley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Fast friendly service at a good price. Nice ambiance in waiting area. More

by WRX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
August 06, 2021

Always spot on. Courteous and friendly. Both Michael and Gabriel were very thorough. I will continue to bring my vehicle to Subaru of Jacksonville for service. More

by Nolefan6353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey, Michael Berry
August 06, 2021

Bought my 1st Subaru from them (I lived in VA) in 2001. When the time came to replace it, I went back (and had the same salesman!) in 2017. Patient, knowledgeable sales guy while I was looking and decidi More

by k_kreger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
August 05, 2021

Excellent customer service!! I just popped in without an appointment and they were more than accommodating. Got exactly what I needed done and they explained everything they had done and what should be don More

by Kjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Everyone is always very helpful and friendly and their service is excellent. More

by Khhcarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
August 05, 2021

There are no words that can describe the amazing service you receive here. Fabulous service More

by Rebameg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
August 05, 2021

Mike was great. I didn’t feel taken advantage of. More

by Macie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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