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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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November 17, 2023

The service department goes above and beyond for me every time. They are helpful, kind and male sure I have a safe, good running vehicle. I am so grateful for my service advisor Danny and the team at Jackson More

by dmarja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Subaru of Jacksonville responded

Thank you so much for the great review. We are so happy you have had such a great experience with our service department. Thanks for being part of our SOJAX family!

November 17, 2023

While I was disappointed my forester had a significant problem while not even at 30k miles, service at Subaru of Jacksonville scheduled me quickly and took care of it in the time promised. Great communic More

by kerriannjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Subaru of Jacksonville responded

Thank you for the great review! We are so happy we were able to get you back on the road quickly. Thanks for being part of our SOJAX family!

November 16, 2023

Excellent customer service! I stopped by with a tire light warning that did not resolve after trying to fill the tires myself. Service had just closed, but Juan from the sales d More

by tracyprn
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
Nov 17, 2023 -

Subaru of Jacksonville responded

Juan is awesome and we are glad you experienced that! Thank you for the kind review!

October 26, 2023

From purchase to service, Subaru of Jacksonville has been the best experience I've had in my vehicle owning life. Bruce, you were right- I love this SUV!! Bruce made my purchase experience not feel like a sa More

by SubaWHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Subaru of Jacksonville responded

SubaYOU! Thank you for the great review about our teams! We love having you as part of our SOJAX family!

October 23, 2023

Almost concierge service for their customers! They are very friendly & professional in looking after all your concerns about your vehicle! More

by Corrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Subaru of Jacksonville responded

We're so glad you loved your experience with our service team, Corrine! Thank you for being part of our SOJAX family!

October 23, 2023

Southside Subaru is outstanding in every aspect, from the sale to service it’s always a pleasant and thorough experience. Thanks Mike for taking care of our Ascent’s service this weekend 🙏🏻 More

by gotaguyjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Subaru of Jacksonville responded

We appreciate you trusting us with your Subaru! Thank you for being part of our SOJAX family!

October 22, 2023

Mike took great care of the service, and helped me more than he needed to when am unrelated problem popped up the next day More

by Ben.tlh.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Subaru of Jacksonville responded

We're so glad we were able to help you! Thank you for the great review and for being part of our SOJAX family!

October 20, 2023

Mike Needham has been so great to work with on my car. He’s helped reduce the stress of bringing it in and has been informative every step of the way. I wish there were a million of him in the world. He h More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Subaru of Jacksonville responded

Thank you so much for trusting us with your Subaru. We are so glad Mike has made your experiences awesome. Thanks for being part to of our SOJAX family!

October 18, 2023

Danny is the most responsible advisor I have ever meet! Subaru of JAX is the best dealer I have ever been More

by renrui.ze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Subaru of Jacksonville responded

Thank you so much for the great review and kind words about Danny! We really love having you as part of our SOJAX family!

October 18, 2023

The dealership is an excellent place to purchase a vehicle. I am very happy with my purchase. More

by Jackman
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Powdrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Subaru of Jacksonville responded

Thank you for being part of our SOJAX family and for the great review. We appreciate you!

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