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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,053 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,053 Reviews of Subaru of Jacksonville - Service Center
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August 12, 2021
My only complaint is I was charged over $80 for an oil change and tire rotation only to come home to a mailer from the dealer telling me it’s time to come in for same service at 59.95 A credit would be a change and tire rotation only to come home to a mailer from the dealer telling me it’s time to come in for same service at 59.95 A credit would be appreciated but I won’t hold my breath More
by Shoop100
Employees Worked With
August 11, 2021
Quick and easy drive up check in. The staff are friendly and knowledgeable! Subaru of Jax always delivers a great experience in either sales or service. and knowledgeable! Subaru of Jax always delivers a great experience in either sales or service. More
by ssolana3099
Employees Worked With
Other Employees :
Steven Barba , Michael Berry
August 11, 2021
Excellent service and communication! They even replaced the batteries in my key fobs for free; the batteries in my key fobs for free; More
by ksharp161
August 11, 2021
Wait time for first visit was an hour and a half. Service department rep said they were short handed due to people leaving for other jobs. As I was leaving, cars were really backed up and wait time Service department rep said they were short handed due to people leaving for other jobs. As I was leaving, cars were really backed up and wait time was longer. More
by FSUbard
Employees Worked With
August 11, 2021
Excellent customer service!Top notch! Very helpful! Excellent customer service! Top notch! Very helpful! Friendly and timely Highly recommend! Very professional and didn’t have to wait long Excellent customer service! Top notch! Very helpful! Friendly and timely Highly recommend! Very professional and didn’t have to wait long More
by tara.octaviano
Employees Worked With
Other Employees :
Gabriel Mulkey
August 10, 2021
The associates at this dealership are friendly, knowledgeable, attentive and focused on their mission to provide an excellent experience- from purchase to service. There is no better dealership! knowledgeable, attentive and focused on their mission to provide an excellent experience- from purchase to service. There is no better dealership! More
by nancmc
Employees Worked With
Other Employees :
Others, not sure- masking protocol in effect, Josh Sereda
August 10, 2021
Service staff is efficient and receptive. Service performed promptly. Communication was clear.The drive-up “express service” process needs a bit of tweaking to become more efficient, but resulted in performed promptly. Communication was clear.The drive-up “express service” process needs a bit of tweaking to become more efficient, but resulted in only a minor delay. More
by packrat537
Employees Worked With
Michael Berry
August 08, 2021
I was able to go in earlier than my scheduled appointment & I was able to leave earlier than I planned! Always friendly & the service is quality. My Subie always feels “new” after I leave! & I was able to leave earlier than I planned! Always friendly & the service is quality. My Subie always feels “new” after I leave! More
by arnoldcd
Employees Worked With
Michael Berry
