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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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September 15, 2021

I have been dealing with these folks for years and they always surpass my expectations. From the service department to the guys in the parts department to the sales staff, they are all wonderful. No pressu More

by cfloyd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
September 15, 2021

Your service team is outstanding. Especially Mike Needham!! They serviced my Forester to perfection .Awesome!! More

by Lsr321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
September 14, 2021

Danny handled my Outbackā€™s 1st regular service along with installation of a nice bike rack. They did a great job and loved having a loner vehicle. I was pleased with the overall process. One of the servic More

by flagardengirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

This dealership service department goes above and beyond to diagnose and service my vehicle at reasonable rates. The service advisors are knowledgeable about all things Subaru. No other dealer has the dept More

by Alatisgreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
September 10, 2021

Speedy service, no pressure to buy or fix unnecessary repairs. Was in and out in less time then expected. Will definitely drive back to this Subaru dealer, I live closer to another Subaru dealer but will More

by alr9775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

As always the service was friendly knowledgeable and efficient. This car was my second purchase with this dealership due to my satisfaction the first time. I love my Subaru and this dealership. More

by Donna Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

The service I received was prompt and professional. I especially appreciated that the technicians sprayed my car with disinfectant in high touch areas. I highly recommend Subaru of Jacksonville. More

by my_poetic_expression
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
September 08, 2021

Friendly, competent, efficient. Iā€™ve never had to wait very long and facilities are comfortable. Prices are reasonable. As a Subaru owner, my plan is to use this service department as long as I have th More

by Bambi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
September 08, 2021

All personnel very professional and helpful. Comfortable waiting area.Took me right away even though I did not have an appointment. Good explanation of the needed work. More

by Bbbrown58
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
Sep 08, 2021 -

Bbbrown58 responded

Yes I will be back

Sep 09, 2021 -

Subaru of Jacksonville responded

Thank you! You're the best!

September 08, 2021

Drive a Subaru and buy a Subaru. Mike greeted and followed thru completely. Great attitude and disposition, Subaru has a great employee.michael McClellan. Service area pleasant. More

by Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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