Subaru of Jacksonville - Service Center

Service representatives were friendly and professional. They explained procedures well and gave a realistic time for completion of service. They explained procedures well and gave a realistic time for completion of service. More

Fast, efficient, and friendly. The team set expectations and then met them. Yea team! R Johnson, Fernandina Beach and then met them. Yea team! R Johnson, Fernandina Beach More

Friendly and welcoming. Easy check in! A little crowded in the driveways. Fast service. Good reporting in papers I can keep for my records. Liked they put the oil change sticker on the windshield and left in the driveways. Fast service. Good reporting in papers I can keep for my records. Liked they put the oil change sticker on the windshield and left the screen on so I could see my tire rotation was balanced perfectly …I think. And everything checked out. Thank you. I will return in six months as advised! An excellent experience. Also like that they checked they sanitized places touched but I am triple vaccinated now so hopefully NO WORRIES! More

All service personnel were kind friendly and professional. Service technicians are very knowledgeable and efficient! The waiting area is clean and comfortable! professional. Service technicians are very knowledgeable and efficient! The waiting area is clean and comfortable! More

Great service. Friendly. Professional. Did an excellent job of explaining service details as well as vehicle performance/issues. Quick/easy. Nice/clean customer lounge. job of explaining service details as well as vehicle performance/issues. Quick/easy. Nice/clean customer lounge. More

Took our 2020 Subaru Forester and had all 4 tires replaced plus a wheel alignment as recommended by Mr.Danny Kane and the awesome work performed by the Service Staff. Thank you SOJAX for keeping o replaced plus a wheel alignment as recommended by Mr.Danny Kane and the awesome work performed by the Service Staff. Thank you SOJAX for keeping our car safe on the road as Hurricane Season is still upon us. Everyone please stay safe and take care and keep up the great work 👍 More

This was our first time here for oil change. (We just moved from Upstate NY) They were really quick with the car servicing and because it was our first time at this Florida Subaru servicing it was a grea moved from Upstate NY) They were really quick with the car servicing and because it was our first time at this Florida Subaru servicing it was a great price. Also complimentary water, coffee, or soda Will be there again More

Usually good, no issues. This time they said I had a nail in sidewall and needed a new tire. My tires have a guarantee from another store. Went there and was shown that nail was in tread area, quickly nail in sidewall and needed a new tire. My tires have a guarantee from another store. Went there and was shown that nail was in tread area, quickly fixed. I understand that marginal things will be recommended for repair and generally this shop has been good about repair recommendations. I have been using them for about 8 years. This surprised me so knocked off one star. I will continue to use them since previous service has been good. This was the first time I had reason to question a recommendation. I will chalk this one up to being overly cautious. More

Quick and professional service.Outstanding! Friendly Quick and professional service. Outstanding! Friendly atmosphere, relaxing and inviting waiting room. Great to have my Subaru taken care at your dea Quick and professional service. Outstanding! Friendly atmosphere, relaxing and inviting waiting room. Great to have my Subaru taken care at your dealership. More

This is a great dealership. Very professional staff and courteous. Dealership is clean and comfortable to wait in. courteous. Dealership is clean and comfortable to wait in. More