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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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October 14, 2021

Mike was very helpful and responsive when my Outback needed a new tire and some warranty work. More

by Tfitzrn
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

The service center staff is wonderful. From diagnosing issues to very timely resolution, they are top notch. More

by BeckyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
October 13, 2021

I like that I can walk in for service. It is hard to plan a time to go. More

by dnasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
October 13, 2021

Juan provided excellent customer service and was very friendly and attentive to all of our needs. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
October 12, 2021

Did what I needed done, on time and reasonably priced. Will be back again for that type of service. More

by Rich
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

I arrived 30 minutes early for my 6 month service on my Outback today. I was in & on my way within 45 minutes. Superb! More

by Colleen_latta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

We always find the people working at the dealership professional and very friendly. We loved the outdoor seating while waiting for our car service. We drank coffee and had a pleasant experience. More

by lindakling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Great friendly service. Never feel pressured to buy services that I don’t think I need. More

by jsjacobs7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Staff is friendly and courteous. Estimated time for service is accurate. They have 30 minute express oil change and tire rotation service. More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
October 11, 2021

Always a pleasant experience. I appreciate that they treat me with respect, they patiently re-explain things in layman’s terms if I don’t understand. They always answer my questions and never act as if More

by Jamie L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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