Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

Sort by
October 21, 2021

Mike was great. Took care of the recall as well as another concern with the audio. Quick service too More

by vino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Love Subaru of Jacksonville; this is the third car we have purchased from them. Service has always been top notch. With this most recent appointment for a 6 month check up we were in and out in approxi More

by Mrs Stosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
October 18, 2021

The work was done in a very courteous and prompt manner. I have already recorded your business to several of my friends. More

by Johnny Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Subaru of Jacksonville responded

Thank you so much for the referrals! We love having you as part of the SOJAX Family!

October 18, 2021

Great customer service. People always very friendly and knowledgeable. Service department always does work quickly and efficiently. More

by Bunkie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Went in for an oil changeA “cabin filter” was needing a Went in for an oil change A “cabin filter” was needing a change According to the service rep (Not michael) I was not even given the option to hav More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
Oct 18, 2021 -

Subaru of Jacksonville responded

Andrew, we are really sorry about this, and you are absolutely correct that we should have shown you the filter. Please accept our apologies. We will do better! Thank you for being part of the SOJAX Family.

October 17, 2021

Gabe, Mike M. and Mike B. were focused on getting me the service that I needed, both before and after the service was completed. More

by sfpiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe, Mike M. Mike B.and Salesman Kyle Shifflett
October 15, 2021

I have been coming here since I bought my 1st Subaru from them. Now 6 Subarus later, I think they are the best More

by Deedles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
October 15, 2021

Service was excellent. Very fast, efficient and friendly. I was notified when my vehicle was done. More

by mollieoneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
October 14, 2021

I’m on my 3rd Subaru from Subaru of Jax - Kim is my lady! - and I bring all cars here for repairs as well. Yes, you might get a cheaper price but you don’t know if the work/parts will be up to par. I trust t More

by lizardstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

I have always enjoyed getting my Subaru serviced here as the service crew are extremely helpful and nice to deal with as is everyone who works in this dealership and I have recommended them to several frien More

by Shirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
...
34
...