Subaru of Jacksonville - Service Center

Having a loaner made the work easy. It was done on time. And Mike N told me of recalls that I didn’t know about and had them taken care of during a routine visit. And Mike N told me of recalls that I didn’t know about and had them taken care of during a routine visit. More

Mike Needham is a true and honest service advisor. I Mike Needham is a true and honest service advisor. I felt complete confidence in his service suggestions while troubleshooting a rare service diagno Mike Needham is a true and honest service advisor. I felt complete confidence in his service suggestions while troubleshooting a rare service diagnostic code after he conferred with a senior service technician for the best solution to get my Outback back on the road. I would also like to acknowledge Brad North's support in filling for Mike with the initial diagnosis and providing a loaner vehicle until my Outback's work was finished. Thank You both for providing outstanding customer service. Ken S More

Mike Needham is outstanding. He is consistently honest and professional. Every visit to the service department is a good experience. and professional. Every visit to the service department is a good experience. More

Great and fast service. Mike McClennon was very helpful in setting up recall appointment. I had called earlier in the week, was told first of next year. Mike took care of this issue. Thanks.. in setting up recall appointment. I had called earlier in the week, was told first of next year. Mike took care of this issue. Thanks.. More

Honest and professional . Will certainly return for future service . Hats off to Mike Needham , service advisor . future service . Hats off to Mike Needham , service advisor . More

Mike has always given us the best service we bring him now 3 vehicles and they are always taken care of like they were his own! now 3 vehicles and they are always taken care of like they were his own! More

Always great service! I have been going to them for a few years, and they are awesome!!! years, and they are awesome!!! More

Really excellent service experience, again. Our vehicle was purchased at another dealer but we service with SoJ because of their competence and professionalism. Recommended! was purchased at another dealer but we service with SoJ because of their competence and professionalism. Recommended! More

Even though there was a mix up with my appt. they took the car anyway and completed service the car anyway and completed service More

Always a real pleasure to deal with. No matter what type service, it is done in an efficient and friendly manner. service, it is done in an efficient and friendly manner. More