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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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November 08, 2021

Totally professional. Listened to me, addressed my concerns kept me informed of the progress of the work. Also excellent lounge area in the dealership. More

by Skip R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Mike was very considerate and pleasant to work with. He is an asset to Subaru More

by Jeri Higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Every service visit within the past year and a half has exceeded my expectations. Excellent More

by mstanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

In the middle of a rain storm my 2017 Outback warning light indicated that I had low tire pressure. I was near my dealer, Subaru of Jacksonville, so I called them and they told me to come right in. Upo More

by FA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
November 05, 2021

Mike Needham is the best. Always straightforward and goes above and beyond to satisfy the customers! More

by nrnelson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Great service department, everyone was friendly and service was fast and thorough. Mike Needham was courteous and professional. More

by kkasaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

Good service. Straight forward. Highly recommend this dealership. Service advisors are very knowledgeable and respectful. More

by Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
October 30, 2021

Wonderful service. Quick, efficient, nice people with good explanations of what was needed and when. More

by Ljrobb46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
October 29, 2021

The friendliest and most accommodating dealership around by far! We are always greeted kindly and service is above and beyond. No pressure to ever buy anything... because it’s true the cars sell themselves! More

by sewvicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
October 28, 2021

7:30am Very busy, raining, showed nothing but 7:30am Very busy, raining, showed nothing but professionalism, very efficient, employees were friendly and appeared happy performing their role. I ca More

by Frances-Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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